Toyota Marin

This was the greatest experience we've ever had. I recommend Dorean for any person buying a car she was the greater sales person we've ever dealt with. I would fill out a hundred surveys for her. I recommend Dorean for any person buying a car she was the greater sales person we've ever dealt with. I would fill out a hundred surveys for her. More

Best car buying experience in 25 years Love the pre-approved part over phone because all I have to do is test drive , sign some papers & drove my FJ home .thank you Toyota Marin Love the pre-approved part over phone because all I have to do is test drive , sign some papers & drove my FJ home .thank you Toyota Marin More

purchasing inexperience, naive with new technology Doreen was patient, knowledgeable, and exhibited vehicles affordable and practical based on my needs and income. I've driven the current toyota fo Doreen was patient, knowledgeable, and exhibited vehicles affordable and practical based on my needs and income. I've driven the current toyota for the past 15 yr, with 267,000 miles well earned. I'm very unfamiliar with the new technology and needed significant guidance. I most certainly will reconnect, as I continue to need some tutorial. thankyou, Doreen, I felt comfortable with your knowledge and guidance, nancy marriner More

Salesman Nk Kulberg Rocks! Toyota Marin delivers great service. From the moment you walk in the door until they hand you the keys of your new vehicle--full tank of gas--you wil Toyota Marin delivers great service. From the moment you walk in the door until they hand you the keys of your new vehicle--full tank of gas--you will be treated well. More

Best option to buy a used car in the whole Bay Area I came in to look at a BMW and was very exited to drive it out the lot as my first car. Greg took amazing care of me. If you go in to buy a used vehic I came in to look at a BMW and was very exited to drive it out the lot as my first car. Greg took amazing care of me. If you go in to buy a used vehicle ask for Greg, very charismatic and honest person. More

Excellent Customer Service Dear Management of Marin Toyota, I'd like to compliment one of your employees, Kevin Zabel, for the excellent service he provided me today. Mr. Zab Dear Management of Marin Toyota, I'd like to compliment one of your employees, Kevin Zabel, for the excellent service he provided me today. Mr. Zabel helped me find parts and costs of parts needed for my Toyota 4Runner after I discovered no help from any parts dept. in my area of Northern California. I am outstandingly pleased with the service I receive at your Dealership. However, Mr. Zabel's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Within a 15 Min, period, he was able to verify the parts and prices and where I could get them in my area or process my order with him. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Toyota of Marin for years to come. Sincerely, Mr. Gary Bixler Red Bluff Ca. More

Sales: Wayland Whisler & finance: Amad; overall dealership We just finished a two day ordeal purchasing a used car at the onset of a busy holiday weekend. Two days only because we changed our minds with the fi We just finished a two day ordeal purchasing a used car at the onset of a busy holiday weekend. Two days only because we changed our minds with the first car we selected. Wayland's approach was exceptional. He was friendly but direct. He explained the dealership' s policy of no haggling/no pressure; thus the car's price was set at a reasonable price (at or below market value). This freed up the sales interaction to be friendly, free of pressure and in Wayland's case, genuine and authentic. He shared a very solid background/understanding of cars- especially Toyotas, Subarus, Mazdas. He expressed a friendly interest in my husband and myself in the spirit of connection. He made it comfortable to make a selection on a vehicle. And then Amad, the finance person, disclosed some problems in the design of the engine in the car we selected. We did finish the transaction but went home and discussed the problem with our mechanic. He advised strongly to not purchase that vehicle. (We were immensely grateful that Amad had made this disclosure). Because this dealership allowed a change, we decided to rescind the purchase agreement. When we notified Wayland of our decision to change our minds, he received this with kindness and not the slightest amount of irritation. After offering an alternate vehicle, we then arranged to come back the following day to test drive. We then purchased that vehicle and completed the whole transaction- all communication, viewing, test drive, and finance- went smoothly. It was an overall really great experience- not what we would expect for working with a dealership! Thanks so much! More

Mr. Mike Bonilla I have not buy or service with Toyota Marin, but my friend has a Toyota MR2 needs parts, I email Toyota Marin, and I got replied by Mr. Mike Bonilla, I have not buy or service with Toyota Marin, but my friend has a Toyota MR2 needs parts, I email Toyota Marin, and I got replied by Mr. Mike Bonilla, he was so help full, and prompt responded, I found the parts cost little more than other online, but we will deal with Toyota Marin because I feel comfortable with Mr. Mike Bonilla. Thank you Mr,Bonilla More

Service center review We have used this dealership for years. We have 4 Toyota trucks, (5 total) They don't need much, but when they do, We always have gotten impeccable se We have used this dealership for years. We have 4 Toyota trucks, (5 total) They don't need much, but when they do, We always have gotten impeccable service from this dealership. J P has always been excellent with any requests I have. Timely and efficient. We look forward to working with J P in the future. We do miss Mike Everett. I believe that J P should be able to run the desk in due time. Lots of potential there. Don't let him get away. More

best dealership one of the best dealers in the USA very nice people especially MR;SHAH he was very nice and knowledgeable about the 2015 sienna i got . he explained one of the best dealers in the USA very nice people especially MR;SHAH he was very nice and knowledgeable about the 2015 sienna i got . he explained and showed me every thing inside the 2015 sienna. thank you MR;SHAH . More