Toyota of Bourbonnais

Overall Toyota of Bourbonnaise and the entire staff was tremendous! Special thanks to Janelle, Sam, and Dan for working through some issues beyond their control to make our deal and experience exceptional. tremendous! Special thanks to Janelle, Sam, and Dan for working through some issues beyond their control to make our deal and experience exceptional. I was a bit skeptical about purchasing a vehicle 3 hrs from our home, but Janelle assured us that the Highlander Hybrid we were looking at was in pristine condition and she was extremely accurate with her assessment!! Although we purchased a 2022 model, it looked and smelled like a brand new vehicle!! We are so happy with our purchase at this dealership!! They've certainly earned our trust and I'm sure we'll be considering them first on future purchases!! One recommendation, and I know they are addressing, would be to get additional finance people onboard to lessen the time spent with the paperwork process. Once we were in finance, Dan did a fantastic job of quickly reviewing and completing everything, it just took quite a while to get to that point. Again, overall you will not be disappointed with the people here and the vehicles, they are great!! More

Matt and Dan were Extremely nice and helpful. They took the time to thoroughly answer all my questions. They took the time to thoroughly answer all my questions. More

I had a great experience at Toyota of Bourbonnais me and my wife do it all over again I’m very happy with our purchases my wife do it all over again I’m very happy with our purchases More

Our salesman Matt was amazing! Dan with finance was extremely helpful and not pushy. Great experience! Our only regret is that we haven’t been there before. Dan with finance was extremely helpful and not pushy. Great experience! Our only regret is that we haven’t been there before. More

April was honest and transparent throughout the buying process. She was friendly and professional providing a comfortable and confident car buying experience. process. She was friendly and professional providing a comfortable and confident car buying experience. More

This dealership was great to work with! Very friendly, answered all our questions, made the process easy. They even stayed late on a Saturday as we were running late to our appointment. Hig Very friendly, answered all our questions, made the process easy. They even stayed late on a Saturday as we were running late to our appointment. Highly recommend! More

This is an easy 5 star rating. Bourbonnais Toyota aimed to deliver the best vehicle at the best price and they hit the bullseye. And we appreciate their friendly and professional Bourbonnais Toyota aimed to deliver the best vehicle at the best price and they hit the bullseye. And we appreciate their friendly and professional manner.This was the best car buying experience we've ever had. More

The dealership was a nice place to visit for purchasing a new vehicle. Everyone was quick to help, the facility was clean, and all the vehicles were kept in good shape. April was the salesperson to help u new vehicle. Everyone was quick to help, the facility was clean, and all the vehicles were kept in good shape. April was the salesperson to help us, and she did a fantastic job. She was the most pleasant salesperson we’ve ever worked with. She went the extra mile to make sure we were comfortable and understood all the details. She even called us a few days afterwords to check in and ensure everything was going well for us with the new vehicle. More

Visited three other dealers: Naperville, Orland Park, Romeoville. Boubonnais had a much better inventory. They are willing to deal with out that heavy pushing.. I could breath easier with them. Romeoville. Boubonnais had a much better inventory. They are willing to deal with out that heavy pushing.. I could breath easier with them. More

Excellent service! Dan & Jeff were the best. Couldn't have went any better. Love this dealership! Dan & Jeff were the best. Couldn't have went any better. Love this dealership! More