Toyota of Braintree

Outstanding service from the moment we got there. Joe is an exceptional sales person that's very personal and extremely experienced in both new and used cars. an exceptional sales person that's very personal and extremely experienced in both new and used cars. More

Second time I Have worked with Joe, would not go to anyone else! Very honest and does not waste your time Very easy to deal with it! anyone else! Very honest and does not waste your time Very easy to deal with it! More

We just bought a pre-owned 2018 Toyota RAV4 hybrid from this dealer. The whole experience was very good. Our salesman was Mike Kayyalli. He was very pleasant and did a great job getting everything done so this dealer. The whole experience was very good. Our salesman was Mike Kayyalli. He was very pleasant and did a great job getting everything done so we could take the car that day. When we got home we discovered that there was no owners manual in the car. I called Mike and he managed to find one for us and overnighted it to us. Since we live quite a distance away, that was a huge help. Chris, who handles internet inquiries, was also very nice and helpful. I would recommend this dealership highly. More

I’m a returning customer. Excellent customer service! Very helpful, friendly and attentive from my trade in to new purchase, I was 100% satisfied. I will be back! Very helpful, friendly and attentive from my trade in to new purchase, I was 100% satisfied. I will be back! More

Joe was wonderful to work with, this was my second or third lease with Joe. He was patient and very knowlegeble, he was a pleasure to do business with. The finance gentleman was friendly and thorough, third lease with Joe. He was patient and very knowlegeble, he was a pleasure to do business with. The finance gentleman was friendly and thorough, (can’t remember his name.) More

Ed was very easy to deal with and I felt he was fair and honest. He also helped me after the sale. I came in after 4:00 and took delivery the same evening. I was a little tired after working all day but honest. He also helped me after the sale. I came in after 4:00 and took delivery the same evening. I was a little tired after working all day but Ed hung in there with me and we got it done. In the end I preferred not having to come back again except for the sticker. The dealership folks were polite and Joe Foy was professional and I felt like I got a good rate on the financing. More

We had a not so great experience. My fiance and I went in to buy a tacoma and they didn't want to work with us to get us the right price. It was kind of a take the price or leave it type of deal. We didn't n to buy a tacoma and they didn't want to work with us to get us the right price. It was kind of a take the price or leave it type of deal. We didn't need the car but they tried to make it feel like they were doing us a favor by selling it to us. My fiance would try to make a point and he would tell her to settle down or not argue, when she was just trying to state her opinion. We brought the truck home and there was a huge scratch on the side. Calling and setting up a new appointment had to be at the salespersons convenance. My fiance called him to schedule a time and he said he would talk to her later and made excuses of what the scratches could be from and said that he was with other people right now trying to make a deal and we would have to wait. I will always be a toyota customer but not a tufankjian after this experience. More

This was the fourth Toyota Dealership that I visited looking for a specific Pre-Owned Toyota Avalon. I called the dealership and spoke with Bob who was very helpful over the phone. He said that the sp looking for a specific Pre-Owned Toyota Avalon. I called the dealership and spoke with Bob who was very helpful over the phone. He said that the specific car I was looking for was there and I asked if it had any damage and he said he would check in the basement. Bob called me back within a few minutes and gave me the information about the car. I was an hours drive away and headed to Toyota of Braintree hoping that this was the vehicle I had been searching for. I visited the dealership on a Saturday afternoon and it was very busy. I stood at the desk for a very long time waiting for someone to greet me. Ed Hayes saw me standing there from his work area and he was working with another customer. He was attentive, helpful and friendly throughout the car buying experience. Ed was genuine in his approach to giving me all the details of the vehicle. He pointed out the imperfections immediately which I very much appreciated (having seen 5 of the same vehicle on the same day at other Toyota dealerships). The price was fair for the vehicle and we made the deal within a few minutes after test driving it. Ed got into the vehicle and showed me all the features (I stood outside the vehicle while he did this). He committed to fixing some of the body damage and I was satisfied with the terms. I liked working with Ed. He did not lay on the thick sales pitch that I do not like to hear (and got from four other dealers). I would recommend Ed and Bob to my friends and appreciate working with Toyota of Braintree. Thank you for a pleasant car buying experience! More

We were well treated by Joe Lawlor a second time. We leased 3 years ago and received the same first class professional service. He makes the process enjoyable. Bill & Lorraine Haddad leased 3 years ago and received the same first class professional service. He makes the process enjoyable. Bill & Lorraine Haddad More