Toyota of Braintree

Purchased a 2019 Rav4 Excellent experience this week at Toyota of Braintree. Our salesman, John Augustave, was particularly impressive and very easy to deal with. He was a Excellent experience this week at Toyota of Braintree. Our salesman, John Augustave, was particularly impressive and very easy to deal with. He was a low pressure sales man who also told us ways we could save money, which we both appreciate it greatly. He answered all her questions thoroughly, and was very willing to listen to our concerns in an effort to try to help us out. It was probably The best experience I’ve ever had at a car dealership! More

Great experience Went in to check out cars and left with a new one! Very easy experience and everyone who helped couldn’t be nicer. They explained everything in detail Went in to check out cars and left with a new one! Very easy experience and everyone who helped couldn’t be nicer. They explained everything in detail and answered all my questions. They helped me get to a price I was comfortable with and I was very happy. More

outstanding ! terrific service and knowledge from sales to finance , registering of the car and helping my daughter understand the whole proceess...top knotch !...w terrific service and knowledge from sales to finance , registering of the car and helping my daughter understand the whole proceess...top knotch !...would recommend to all...thanks ! More

DO NOT BRING YOUR CAR HERE I purchased my Toyota Sienna about 7 years ago from your dealership and have brought it in for every service and issue since I purchased it. I have c I purchased my Toyota Sienna about 7 years ago from your dealership and have brought it in for every service and issue since I purchased it. I have complained about my rear sliding doors on both sides not closing and locking on various occasions and was told it was a variety of issues and sometimes I was told they could not figure it out and must have been something blocking the door, which believe me I had checked. These issues would leave me stranded miles from home with 2 toddlers in the car and no way to shut the door except to tie it with a bungee chord through open windows even during the dead of winter. I still trusted your service department, The last time I brought it in, the passenger side door flew open while I was driving with my children in the car. You had the car for 8 hours and I was told it was due to a dent in my door that was over a year old and they would not even look at it. This company let me drive off their lot with my rear passenger door tied shut with a ROPE and told me there was nothing they could do. My husband looked at it the next morning and the latching mechanism was broken and got the door to close in 15 minutes. I will be selling this car and never returning again. They did not care about my safety or the safety of my family. I now know there is a class action against Toyota for these very same problems, yet I was told they did not now what I was talking about or it must have been my fault. AND they let me drive off their property with a door next to a car seat tied shut. If you have children DO NOT BRING YOUR CAR HERE, their safety will NOT BE THEIR PRIORITY. More

A person who cares about the customer Bob spent more time with me than any other car salesperson I have ever dealt with. He has made it clear that he is available for any questions at any Bob spent more time with me than any other car salesperson I have ever dealt with. He has made it clear that he is available for any questions at any time. More

Excellent Dealership with a Highly Qualified Team The purchase of a 2019 Toyota Sienna Mobility and the negotiated trade-in of our 2006 Trailblazer at the end of March was done with the highest profes The purchase of a 2019 Toyota Sienna Mobility and the negotiated trade-in of our 2006 Trailblazer at the end of March was done with the highest professionalism expected. Attention to and assistance with follow-up requirements for registering the new vehicle and transfer of plates across state lines by Carlos Alvarez was way beyond my expectations. I would highly recommend not only this dealership, but this sales person, Carlos, as well as he is a knowledgeable, caring & compassionate individual. I also would like to give kudos for both Bob Hadges and Sunny for their quick response to my initial questions and follow-up on Toyota's post-sale rebate application. More

New 4Runner Carlos Alvarez was really good, he was a great guy and he was so very patient and awesome with customers. I really enjoyed how he took his time and he Carlos Alvarez was really good, he was a great guy and he was so very patient and awesome with customers. I really enjoyed how he took his time and help me out a lot. If your looking for a person to help you look for a car then go check out Carlos Alvarez! More

The place to go and the guy to see! After a very bad experience at another car dealership, we were left weary, cautious and frustrated. However, we were extremely fortunate that we took After a very bad experience at another car dealership, we were left weary, cautious and frustrated. However, we were extremely fortunate that we took my parents advice and went to go meet with Bob Wilfand to discuss our options. My parents have worked with Bob for several years with each of their new cars. They have always recommended ‘You need to go see Bob. He’s the best’. Well, as the saying goes ‘always listen to your parents’ and we sure wished we did sooner as Bob was very patient, thorough, knowledgeable and a family man who appreciates the importance of buying a safe, reliable car. He turned our car buying experience around and reinstated our trust and faith in the enjoyment of the process. More

Leasing car with my Mom Gerry was fantastic! He was super patient when my Mom and I needed clarification regarding the numbers in the contract. When our on our test run, he e Gerry was fantastic! He was super patient when my Mom and I needed clarification regarding the numbers in the contract. When our on our test run, he explained things in the car at length, helped her with what he could so she felt completely content with all adjustments. He was very calming to my Mom, making very sure that she was completely comfortable before leaving with the car. She even said that he felt like family by the time we left! Thank you More

Buying new car Dealership very attentive and worked together for best possible service John salesman and Brian mcgratth were easy to deal with .we were referred ther Dealership very attentive and worked together for best possible service John salesman and Brian mcgratth were easy to deal with .we were referred there by a friend to work with John our salesman it worked out really well for us . More