Toyota of Braintree

Superior Staff 5 stars To start this, our car was totaled in April. Within days of the accident both Arthur Martel (financing) and Joe Lawlor (sales) contacted us to check o To start this, our car was totaled in April. Within days of the accident both Arthur Martel (financing) and Joe Lawlor (sales) contacted us to check on our welfare and to offer us help completing the necessary paperwork. During the 2 month ordeal Arthur and Joe were invaluable sources of information, never once acting as though we were imposing on them. When it came time to buy another vehicle there was no question we would be returning to Toyota of Braintree to see these men. The day we were going to go in we emailed Joe and he was off that day....and we weren't giving our business to anyone but him after everything he had helped us navigate, so we waited till the following day to see him. Joe spent hours with us, working with us to find just the right vehicle and Arthur spent all kinds of time on financing....although we had been pre-approved, Arthur thought he could get us a better rate.....and he DID, cutting our already good rate in half! I teased Joe that I hoped he was wearing his pedometer that day with all the back and forth he did! Needless to say our experience was top-notch fantastic. We were incredibly satisfied and left with our car that day. Joe and Arthur took care of everything and even introduced us to Eric (in service) to set up our first service appointment. Eric was very personable and efficient. I don't think we'll ever do business anywhere else. Go in and see Joe and meet Arthur. They'll take good care of you and you'll be a customer for life....just like us! Thanks Joe and Arthur for everything. More

Awesome time Great experience Danny was very patience with me and awesome customer service. Looking forward to come back in ten years. Thank you very much guys. Great experience Danny was very patience with me and awesome customer service. Looking forward to come back in ten years. Thank you very much guys. More

Best car buying experience I've had I recently began searching for a new vehicle and looked at numerous manufacturers and dealerships. I can say for sure that the reason I chose Toyota I recently began searching for a new vehicle and looked at numerous manufacturers and dealerships. I can say for sure that the reason I chose Toyota of Braintree was how honest, prompt, and genuine Eric was during all of our initial email and phone communications. When I came into the dealership to look at vehicles he exhibited all the same characteristics, and ultimately connected me with floor salesman Benson Onwuamaebu. Benson couldn't have been nicer. He was knowledgeable and very friendly. He was also very kind to my family which I appreciated. After agreeing to terms and filling out some paper work I was connected with Joey Foy in the Finance Office who was also excellent to work with. He was very informative and kind, and also very accommodating to my kids. He offered them drinks and chatted with them during the whole process. This whole crew are great guys, and I won't buy a car from anywhere else moving forward. More

Thank You! John was super helpful and made my experience much easier than I’d anticipated. I went in on Monday, and had my car by the end of the week. Thanks so John was super helpful and made my experience much easier than I’d anticipated. I went in on Monday, and had my car by the end of the week. Thanks so much! More

Awesomeness, I truly appreciate the professionalism staff at Braintree Toyota, including the service team and the guys.working downstairs on the lower level. Don, I truly appreciate the professionalism staff at Braintree Toyota, including the service team and the guys.working downstairs on the lower level. Don, the financial management is a great guy.. he worked it all out for my budget, martin who took the opportunity to lower pricing..And last but not least. Gerry who talked me into a brand new vehicle.. ( that guy has a gift to gab😎)...I am completely satisfied... Awesomeness! More

Excellent Danny, Bob, and Aurthur went above and beyond what I expected. They worked the numbers so it would work for me. I highly recommend these fine gentleme Danny, Bob, and Aurthur went above and beyond what I expected. They worked the numbers so it would work for me. I highly recommend these fine gentlemen to anyone looking to buy. More

Simple and pleasant Thanks to Gerry every thing went really smooth. He was a pleasure to work with and made our leasing experience very pleasant. We’d recommend friends t Thanks to Gerry every thing went really smooth. He was a pleasure to work with and made our leasing experience very pleasant. We’d recommend friends to go to Gerry More

Quick and easy 2nd Highlander for my family. Emails with Bob Hadges on point, no bologna.Emmanuel understands people and I would expect he receives promotion soon. A 2nd Highlander for my family. Emails with Bob Hadges on point, no bologna.Emmanuel understands people and I would expect he receives promotion soon. Arthur is a pro! I’ll be back 3 years. Service department is best! More

Great experience This was the 5th car (truck) my wife and I have purchased from Bob Wilfand. Since 2013, Bob has been more like a friend than a salesman to us. He alwa This was the 5th car (truck) my wife and I have purchased from Bob Wilfand. Since 2013, Bob has been more like a friend than a salesman to us. He always makes us feel welcome and does everything he possible can to get us just what we want. More

Amazing experience Car salesmen and people who work at dealerships have reputations for being pushy, fast talking and sometimes disingenuous. I can tell you my experienc Car salesmen and people who work at dealerships have reputations for being pushy, fast talking and sometimes disingenuous. I can tell you my experience was as far from those three things as you can get. I was in a difficult situation and needed to get a car and financing immediately. Joe Lawlor and Brian McGrath really listened to me and helped me. They were considerate and caring to my situation and worked hard to get me the best car for my money with the best financing possible. I feel very lucky to have worked with these two men and I will definitely come back the next time I am looking for a car and will be recommending them to anyone looking for a car. Thank you to Joe and Brian for looking out for me! More