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Toyota of Brookfield
Brookfield, WI
2,812 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,812 reviews
June 02, 2023
The popcorn? Amazing! The sales people, nice dudes and dudettes! Would buy more cars and stuff again. xxxx GOOD COFFEE!! You will have a killer time. Keep it up N Amazing! The sales people, nice dudes and dudettes! Would buy more cars and stuff again. xxxx GOOD COFFEE!! You will have a killer time. Keep it up Napleton! More
by RadRav4u
June 02, 2023
Zach Schubert helped me with service for my 2005 Toyota on 6/1/2023. I would recommend him highly and continue to be impressed with your service department. Thank him from me—Judy Hogan. on 6/1/2023. I would recommend him highly and continue to be impressed with your service department. Thank him from me—Judy Hogan. More
by judyseidl1
Employees Worked With
June 01, 2023
I continue to come back to Tony for service and am always pleased with the service! pleased with the service! More
by MKEchris5
Employees Worked With
June 01, 2023
I was in for 2yr service. The people were prompt and efficient. They kept me appraised of work being done. I will be using them in the future for servicing my Highlander The people were prompt and efficient. They kept me appraised of work being done. I will be using them in the future for servicing my Highlander More
by Glpfeifer16
Employees Worked With
May 31, 2023
Tony and Bella did an amazing job helping me with my cars service needs. They are attentive and friendly service needs. They are attentive and friendly More
by Destiny K
May 31, 2023
Everyone was very accommodating and helpful with the types of vehicles I was interested in. types of vehicles I was interested in. More
by jpeper53
May 31, 2023
I texted Tony was able to be scheduled quickly without having to call in or go online it made the visit so much easier having to call in or go online it made the visit so much easier More
by Emma Lilly
Employees Worked With
May 30, 2023
Layla and Toyota of Brookfield have always provided the highest level of service, with take all my auto needs there. highest level of service, with take all my auto needs there. More
by Patrick_sack
