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Toyota of Cleveland

McDonald, TN

5.0
4,895 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,895 reviews

January 17, 2016

Great service! When I called to schedule service I was taken immeadiatly. When I arrived I was greeted and my concerns noted. A service personnel picked up my vehicl More

by Happy customer 14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Peek
January 17, 2016

service department experance I brought my wife's 2012 Camery, into service dept.,for a oil and filter change,plus,tire rotation.service personal was prompt,friendly and profession More

by brown dave446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2016

2015 Highlander Hybrid First Service I have three Toyota's (2003 4Runner, 2012 Prius V, 2015 Highlander Hybrid) that all get serviced here. Would not even think of getting them serviced More

by Captainagc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
other
January 09, 2016

A good car shopping experience Roger was knowledgeable and answered all my questions. Good service without pressure or trickery. Overall a pleasant car shopping experience. I'd reco More

by Car Shopper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thompson
January 02, 2016

Easy trade in and buy I traded my camry for a kia suv. I got a great deal and this was the only dealer that did not have vultures as sales people. More

by Boston112
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin, Lee Harrell, Juanita Ball
January 02, 2016

Treated great and I would recommend to other people looking I was treated great and each person there was helpful and tried to take care of my service needs quick and effecient. I would refer them to other peop More

by Turfguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 01, 2016

Great quality and great service! Brought my car in June and just took it for first oil change. Everyone very helpful! Great service from sales to service! Thanks so much. More

by PW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service employees and finance person
December 15, 2015

Computer's down, we can't change your oil. I made an appointment to get an oil change on our Lexus. When I got there I was told they could not change my oil because the computer was down and th More

by Gunner45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Tubbs
Jan 21, 2016 -

Toyota of Cleveland responded

We are sorry for your experience. Please contact Tom Trout 423-339-1138. He is the Service Manager and will gladly assist you.

December 05, 2015

Excellent service Everyone was so helpful and patient. Mike Davis was the salesman who sold me my car. Everyone from the time I got there till the time I left were will More

by alishaac1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 03, 2015

Surprised and Pleased Start of my Matrix did not sound right and no clue what might be the problem. I called on Monday after Thanksgiving asking for an appointment on Tues More

by betto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sims
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