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Toyota of Cleveland
McDonald, TN
4,887 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,887 reviews
May 01, 2015
No games or gimmicks Very impressed with their overall professional service. Understood our need and did not try to sell us on another vehicle. The salesman had the vehicl Very impressed with their overall professional service. Understood our need and did not try to sell us on another vehicle. The salesman had the vehicle gassed up awaiting our arrival for the test drive. All employees were friendly and courteous. Our friends highly recommended this dealerships after discussing the bad experience with two Knoxville dealerships, Toyota and Ford. More
by Outlander to Highlander
Employees Worked With
Brad Doty, Lee Harrell
April 27, 2015
Great salesman Gregg was the best saleman we have ever had ,helpful picking out the right making motel for our needs. We feel like Gregg was truthful and honest for Gregg was the best saleman we have ever had ,helpful picking out the right making motel for our needs. We feel like Gregg was truthful and honest for us, and we recomend him for other famlies. More
by Harry Hawkins
Employees Worked With
April 27, 2015
Excellent service and advice. Work completed in timely manne Sean was helpful with info that helped us to make the best choice for our money. He worked with us to schedule and complete our work in a timely manne Sean was helpful with info that helped us to make the best choice for our money. He worked with us to schedule and complete our work in a timely manner. More
by Judith
April 24, 2015
GOOD EXPERIENCE Roger Thompson was the Salesperson who helped us purchase a Toyota Avalon. Our purchase experience was very nice and he worked patiently to make the Roger Thompson was the Salesperson who helped us purchase a Toyota Avalon. Our purchase experience was very nice and he worked patiently to make the purchase successful. Also, I want to thank Anthony in the Service Dept. too because I have always called him with questions and appointments to get my cars serviced when we are down that way. We thank him and others who worked thru all the details with us. Yes, we will recommend others to you dealership. More
by toyotafan
Employees Worked With
Roger Thompson
April 23, 2015
Best Dealership Always friendly and informative. Keeps you updated on all things concerning your maintenance. Answers any questions you may have about your vehicle. N Always friendly and informative. Keeps you updated on all things concerning your maintenance. Answers any questions you may have about your vehicle. Never had a bad experience. Good job Toyota of Cleveland. More
by Tacoma Todd
April 21, 2015
Great vehicle Picked up this vehicle unseen. Driving it home now and it is great. Brad was great to work with and delivered it to a restaurant nearby airport for Picked up this vehicle unseen. Driving it home now and it is great. Brad was great to work with and delivered it to a restaurant nearby airport for my convenience. More
by Cowan3
Employees Worked With
Brad Doty
April 20, 2015
First Toyota buying experience Gregg Bain spent lots of time finding me the perfect deal. I walked away with a Lease on a Toyota Camry that I could afford. Gregg Bain spent lots of time finding me the perfect deal. I walked away with a Lease on a Toyota Camry that I could afford. More
by Melody
April 20, 2015
Awesome Customer Service We were extremely happy with the service we received at Toyota of Cleveland. The follow through from start to finish was amazing and we received the o We were extremely happy with the service we received at Toyota of Cleveland. The follow through from start to finish was amazing and we received the ordered product just as promised! More
by ExecutiveAssistant
April 19, 2015
First Toyota Care service I arrived at the scheduled time and was expected, greeted, shown to a lovely waiting area, and barely had time for coffee before it was done! I arrived at the scheduled time and was expected, greeted, shown to a lovely waiting area, and barely had time for coffee before it was done! More
by Mimijoy
April 14, 2015
Excellent all around service I have been buying and servicing my toyota vehicles here for over 6 years and I will continue to do so. The service members always go out of there wa I have been buying and servicing my toyota vehicles here for over 6 years and I will continue to do so. The service members always go out of there way to help and make sure you and your vehicle are taken care of properly. Job well done! More
by Ryanmontana007
Employees Worked With
