Toyota of Cleveland

Gregg Bain was very helpful. He answered all my questions and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all and took care of everything I asked. I feel like the truck was a great purchase. I would have liked to have gotten the price down a bit more but all in all I guess that's to be expected evertime More

My initial experience was not ideal, but the customer service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of quest service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of questions and understand all of the information your tech presents. Choose the least invasive/fastest/cheapest fix and come back again if that doesn't solve your problem. More

This was my first experience buying a car from a dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding e dealership and it was a very good one. Chris Barrom was very friendly and helpful as he guided my husband and myself through the process of finding exactly what we wanted for the price we could afford. He went above and beyond and I would recommend him to anyone looking to buy a new or used car. More

I must say I have never been so at ease going thru the car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the opti car buying process. Roger knew every detail about the vehicles we looked at and I have NEVER had a salesman do such a through job explaining the options, warranties, comparisons, etc. He left no questions unanswered and made us feel right at home. He even stayed late on a Saturday to make it happen. We had no intention of actually purchasing a vehicle this quickly when we went to 'just take a test drive' but Roger did his job and we felt no need to go anywhere else! Awesome Job Roger!!! Nothing like a strong hand shake! More

This car buying experience was by far the least painful I've ever had. Chris was very knowledgable about the vehicle and answered all questions accurately and effectively. I appreciate that he was not pus I've ever had. Chris was very knowledgable about the vehicle and answered all questions accurately and effectively. I appreciate that he was not pushy or overbearing like all the sales persons I've experienced. I will definitely recommend him and Toyota of Cleveland to friends and family. KUDOS to Toyota of Cleveland for Chris Barrom! Very refreshing! More

Also worked with Butch Tipton. The people were friendly and helpful. They were knowledgeable about the products and answered all of our questions. I think the deal was fair. and helpful. They were knowledgeable about the products and answered all of our questions. I think the deal was fair. More

Thank You for another great Toyota experience!!! This was the 4th Toyota purchase from the same salesman. GREGG BAIN. He is such an easy person to deal with. He gives me the best price first. He never pester the 4th Toyota purchase from the same salesman. GREGG BAIN. He is such an easy person to deal with. He gives me the best price first. He never pesters you with phone calls. As a matter of fact I have to check on him to make sure he didn't forget about me. He never does. Thanks Again!! More

Gregg was awesome to work with. We talked on the phone and he knew what I had in mind and my needs. He took care of everything else for me (and in advance of me arriving) and didn't pressure me. I am so h and he knew what I had in mind and my needs. He took care of everything else for me (and in advance of me arriving) and didn't pressure me. I am so happy with my "new-to-me" Toyota RAV4. I would definitely recommend him and Toyota of Cleveland. When I need a new car, I will be back to see him. Thanks, Gregg! More

Gregg Bain is by far the friendliest, hassle-free sales rep I have ever encountered. He is very knowledgeable about his vehicles and seems to genuinely want to help you find the right vehicle at the price rep I have ever encountered. He is very knowledgeable about his vehicles and seems to genuinely want to help you find the right vehicle at the price you can afford. He's also pretty funny. I am glad I got to do business with him and I feel confident that he will stand by his product if necessary. Thanks Gregg! I love my Toyota highlander!! More

Gregg was great to work with...he was very knowledgeable about the Prius and his assistance helped us feel more confident of our decision to purchase a new vehicle. There was a "no pressure" atmosphere. about the Prius and his assistance helped us feel more confident of our decision to purchase a new vehicle. There was a "no pressure" atmosphere. More