Toyota of Cleveland

Dave Mason is a great sales person. He explained our vehicle to us and let us drive the vehicle home to make sure it fit in the garage. We also took it to lunch because after shopping for cars all day vehicle to us and let us drive the vehicle home to make sure it fit in the garage. We also took it to lunch because after shopping for cars all day we were just worn out and very hungary. We like the Sienna Limited van so much that we purchased it the same day. While i have normally purchased the Prius, the van is a perfect second car for our retirement plans. It is very roomy and comfortable for long trips and weekends. Dave was very helpful and followed up with us after the purchase. He was very knowledgeable about the car and helped up program in our cell phone addresses. He came to our house and programed the garage door to work with the car. My wife and i just can't say enough about this young man. He was really helpful and i even took my prius (which i have owned for three years) and he programed the cell phone to work with that car too. Thankyou Dave for a very wonderful car buying experince. Stan and Carol Spraker Cleveland, TN 37312 More

I drove from Sevierville, Tn to look for a Mustang GT and found the perfect one on this lot. Car is beautiful and drives like a champ! Couldnt ask for better service from this dealership and Ryan Walls. Very found the perfect one on this lot. Car is beautiful and drives like a champ! Couldnt ask for better service from this dealership and Ryan Walls. Very easy to work with and great atmosphere. I would recommend this dealership and will go back again! More

From the time of purchase to the time the vehicle arrived From the time of purchase to the time the vehicle arrived here in NJ. there was nothing but courtesy and professionalism in handling the transacti From the time of purchase to the time the vehicle arrived here in NJ. there was nothing but courtesy and professionalism in handling the transaction.The general manger Charles Triplet and Stacey Woody, the people whom I dealt with in acquiring my 4x4 were awesome . I,m enjoying my new truck. More

In the past, our experience with car dealerships and salespeople has usually been unpleasant. The dread of being met by a pushy salesman with a lack of product knowledge, "haggling" over the price requi salespeople has usually been unpleasant. The dread of being met by a pushy salesman with a lack of product knowledge, "haggling" over the price requiring numerous consults with a manager, and a finance department that spends lots of time pushing the extended warranties has truly been the reason we postpone shopping for a new car. Our experience with Toyota of Cleveland was completely different. Our salesman, Dave Mason, was very professional, personable, informed, and genuinely interested in meeting our needs. He listened to what we wanted in a car and then patiently assisted us in evaluating the 4-Runner and Highlander SUVs. We decided to purchase a 2012 4-Runner. Dave was able to answer all of our questions and when it came to the price, it only took ONE meeting with his manager to establish what we felt was a "fair" price. Since purchasing the car, Dave even followed up with phone calls to see if we had any new questions - which we did. He provided helpful information that made us even more comfortable with the functionality of the car. We would definitely recommend Toyota of Cleveland and certainly Dave Mason to anyone who was in the market for a Toyota. More

Bought a used 2010 Subaru from Ryan, good Salesperson, stayed in touch and took care of my needs. Would buy from Ryan and Cleveland Toyota again and I am VERY discriminating. stayed in touch and took care of my needs. Would buy from Ryan and Cleveland Toyota again and I am VERY discriminating. More

I really was impressed with the kindness and concern that the Salesman showed to me when I was there. He didn't try to hassle me or to force me into a car that I could not afford. He really took the time to the Salesman showed to me when I was there. He didn't try to hassle me or to force me into a car that I could not afford. He really took the time to listen to my needs and understand budget that I was working with. He found the right car for me and I am very pleased with my purchase. The attitude of the the Saleman made all the difference for me in my decision to purchase when I really wasn't planning to that day. More

To Whom It May Concern, Yesterday, my husband and I To Whom It May Concern, Yesterday, my husband and I visited TOYOTA OF CLEVELAND for a scheduled service for my 2010 Prius. I was interested in loo To Whom It May Concern, Yesterday, my husband and I visited TOYOTA OF CLEVELAND for a scheduled service for my 2010 Prius. I was interested in looking at the new PRIUS V and, lo and behold, we ended up buying it and trading in my beloved 2010 Prius which I have really enjoyed. To summarize, I felt that Jason worked very professionally and efficiently, and in a very friendly manner to help my husband and I execute the purchase of the V. I know that my husband would agree with me that we would not hesitate to enthusiastically recommend him to others, and we will not hesitate to ask for him whenever we would like to purchase another TOYOTA vehicle. This dealership is phenomenal in every way in both service and sales: friendliness, environment and professionalism. We specifically make the longer drive up there and intentionally bypass the local Chattanooga TOYOTA dealer. A HUGE THANKS to Jason! Sincerely, Lourdes M. Dillard More

Gregg (and the dealership in general) was wonderful to work with. I was comfortable, not pressured, and overall extremely pleased with the experience. I would recommend this dealership and Gregg, specif work with. I was comfortable, not pressured, and overall extremely pleased with the experience. I would recommend this dealership and Gregg, specifically, to anyone looking for a new or used car. Amazing job. Thank you! More

It would take more than typing few words to express how good we were treated at Toyota of Cleveland, but one thing does stand out in my mind. There is no way that I could have received a better deal than w good we were treated at Toyota of Cleveland, but one thing does stand out in my mind. There is no way that I could have received a better deal than working with Gregg Bain. He worked diligently to get me the car of my dreams and I was in and out quickly and painlessly. The last time I bought a vehicle it seemed to take all day! Not at this dealership! Thanks to Gregg they gave me a fair price for my trade in and now I am riding in style. Thank you Gregg! More

I bought two new vehicles from Toyota of Cleveland and from Gregg Bain. Both experiences were awesome! I also do all my service work at Toyota of Cleveland and Tom Trout does an excellent job with that from Gregg Bain. Both experiences were awesome! I also do all my service work at Toyota of Cleveland and Tom Trout does an excellent job with that department. They both make me feel at home when I am there. I recommend Toyota of Cleveland to all my friends and family! They go above and beyond to satisfy their customers. Charlotte Peak Jones More