Toyota of Cleveland

Spoke with Sam who handles internet sales. We were going to Atlanta the next day to pickup a new prius that we got a great price on. Sam gave us a call the day before our trip to Atlanta and ask if he could to Atlanta the next day to pickup a new prius that we got a great price on. Sam gave us a call the day before our trip to Atlanta and ask if he could meet or beat the best price we had found in Atlanta so far. We said sure and went to dealership to see if they could beat it. They did! We got at car with more options and for the same price we were going to pay for in Atlanta. More

We responded to an e-bay car ad by this dealership(Toyota of Cleveland, TN) and from our first contact (Stacy in Internet Sales) we felt genuinely interested as a customer for the Subura Forester (2011) whic of Cleveland, TN) and from our first contact (Stacy in Internet Sales) we felt genuinely interested as a customer for the Subura Forester (2011) which we bought after only 48 hrs. contact with Brad Coty and Stacy. Brad worked with us rather than being arrogant as we had experienced with the Georgia Dealerships (over 20 contacts). Brad and Stacy were informative and personal providing us with many pictures and e-mailing describing the vehicle as we responded back and forth in e-mails. We have never purchased a car in this way and we were a little nervous about receiving the product we had been shown on the internet. However, upon arriving, we were greeted very warmly and immediately shown our new car--detailed to perfection, shiny and proud! This 2011 Subura Forester Ltd. was lovely in every way and had received personal attention to present at its very best. We met Brad and Stacy immediately and they took care of us as if we were family! We have never had a car purchase of this nature before. We were highly pleased with Brad's personal attention and the quick paperwork turn-around time so that we could joyfully drive our new car (used car, but new to us!) back to Greensboro, GA. We have rated Toyota of Cleveland as a 5 (the highest grade) but actually we believe they delivered a 10 in every aspect of salesmanship. We are so glad we were willing to travel to TN (out-of-our-comfort-zone) to receive this lovely buying experience. Many thanks to Brad Coty and Stacy in Internet Sales for an excellent car buying experience. Lucia Edmonds, Buckhead, GA More

Roger was excellent showing us a new Tacoma. We could not have asked for a better salesperson, I HIGHLY RECOMMEND him and Toyota of Cleveland. The entire experience was excellent. Roger paid very close a not have asked for a better salesperson, I HIGHLY RECOMMEND him and Toyota of Cleveland. The entire experience was excellent. Roger paid very close attention to our needs and even stayed after the dealership was closed to make sure we knew everything about our new truck before we left with it. The entire staff was very friendly, courteous and nice. Kathy in the finance department was the best; she found us the best rate and was very good at showing us options that will make our overall ownership of the vehicle as pleasurable and easy as possible. I have bought numerous new vehicles in my lifetime from dealers in two different states, and I have never had this pleasurable of an experience anywhere else. They all made this so stress free and easy, no pressure, and was willing to listen to all our concerns and needs. Toyota's value and reliability speaks for itself, and the people at Toyota of Cleveland match that with their salesmanship and professionalism. The dealership itself is an amazing place, very clean and very modern. I can assure you, they have made me a customer for life; and if I ever buy another Toyota, I guarantee that it will be purchased at Cleveland of Toyota. More

This is the second time we have purchased a new vehicle at Toyota of Cleveland. Gregg was the salesman we worked with both times. We really Gregg. He is friendly, honest and energetic. Of all the car d at Toyota of Cleveland. Gregg was the salesman we worked with both times. We really Gregg. He is friendly, honest and energetic. Of all the car dealers we've visited, it is refreshing to find a salesman that we like much like one that we like as much as Gregg. More

Toyota of Cleveland is the place to go when buying a car. The entire staff are helpful and extremely friendly. Mike Davis made a search for a new car easy. He answered any questions we had, allowed us to tes The entire staff are helpful and extremely friendly. Mike Davis made a search for a new car easy. He answered any questions we had, allowed us to test drive several models on our own, and met with us multiple times to get the price we were looking for. We loved our experience! More

Greg was very friendly got my husband and I exactly the deal we wanted for a great price. Greg went over the options on the car and showed us how to operate everything. I guess it is obvious why I gave deal we wanted for a great price. Greg went over the options on the car and showed us how to operate everything. I guess it is obvious why I gave the rating I did. I was very pleased with Gregs' salesmanship. He wasn't pushy he just let the product sale itself. More

Gregg Bain was very courteous and knowledgeable. He spent a significant amount of time with us, and we did not feel rushed or pressured. As first time car buyers Gregg made us feel comfortable. W spent a significant amount of time with us, and we did not feel rushed or pressured. As first time car buyers Gregg made us feel comfortable. We would happily recommend Gregg to our friends and family, and will certainly use him for our future automobile purchases. More

Jason and Karen were so helpful and worked very hard to get us a great deal! Ask for jason if your in the market for a car! get us a great deal! Ask for jason if your in the market for a car! More

I went to Toyota of Cleveland because Roger Thompson was there. I bought a vehicle about nine years ago from him at a dealer Roger worked for who is now closed. I knew he was at Toyota of Cleveland, and I a there. I bought a vehicle about nine years ago from him at a dealer Roger worked for who is now closed. I knew he was at Toyota of Cleveland, and I also knew him to be a very honest, kind man. I had looked at a few used lots, and had looked at both new and used vehicles on this site. When I arrived I asked for Roger. He explained all my options on both used and new cars. He even told me things I didn't think of after all my research, lol. Roger was as kind as ever, and I always felt like I could at any time say I will think about this and get back to you. I am not one to make quick decisions. Roger found me a brand new, adorable Toyota Corolla at a great price. He explained all the Toyota warranties, extra maintenance, and free car wash. How could I not take it home that day!? Roger and Karen stayed over with me to complete the process. They were both very patient, and extremely nice. This was, again, such a pleasant experience. I have never once regretted my decision. As long as Roger is at Toyota of Cleveland, I will never go anywhere else! More

My husband and I had excellent service from Toyota Of Cleveland. We would highly recommend this dealership to all our friends and family. Tyler was super in the sales process; and Jeff Lawson, the fina Cleveland. We would highly recommend this dealership to all our friends and family. Tyler was super in the sales process; and Jeff Lawson, the finance manager, was so helpful and knowledgeable doing all of our financing. I also spoke with Eddie Triplett, the GM, before going up there and he was very gracious and told us he would take care of us when we got there. Thank you guys!! :) More