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Toyota of Cool Springs
Franklin, TN
904 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 904 reviews
February 15, 2019
Good Experience Addressed My Concerns Two weeks ago I purchased a 2016 Rav4 from this dealership. This was the third car I purchased here in the past 8 years, and I have always had all my Two weeks ago I purchased a 2016 Rav4 from this dealership. This was the third car I purchased here in the past 8 years, and I have always had all my scheduled maintenance and service work performed here. My experience has always been good in the past but this purchase presented a few challenges. The price negotiation was a little more contentious with this purchase than in the prior two but in the end, I was happy with the final price we negotiated. Following the purchase, I had a few concerns that once I made the dealership aware of them, and with the help of April, my salesperson, they were promptly addressed. I will continue to use this dealership for service and purchases in the future. More
by Steve9475
Helpful February 14, 2019
Fredrick is great! He help us the best he could and got us In a reliable car. I will be back to toyota of cool springs and will recommend them to anyone He help us the best he could and got us In a reliable car. I will be back to toyota of cool springs and will recommend them to anyone More
by Agill85
Employees Worked With
Frederick Edmonson
February 13, 2019
Great experience Fred and George were great. Would recommend them to everyone their service was great and made my experience easier! Come see them and buy, they will Fred and George were great. Would recommend them to everyone their service was great and made my experience easier! Come see them and buy, they will give you a great price! More
by Mr. York
February 10, 2019
Great experience Frederick was so helpful and made the whole process seamless. Thank you for helping us with the purchase of our new car. We will definitely recommend Frederick was so helpful and made the whole process seamless. Thank you for helping us with the purchase of our new car. We will definitely recommend our friends to you in the future! More
by gdicarlo
Employees Worked With
Frederick Edmonson
February 07, 2019
Excellent Customer Service Both Frederick and Greg provided excellent customer service, moving things along and taking into consideration certain time constraints we had. My mo Both Frederick and Greg provided excellent customer service, moving things along and taking into consideration certain time constraints we had. My mom is very pleased with the car, though the accident that happened yesterday has kind of taken a bit of air out of her joy. Frederick made the experience an easy one and we would recommend him to other buyers in the future. More
by roryq77
Employees Worked With
Frederick Edmonson
February 06, 2019
Great experience. I was out the door in two hours. You can’t beat that for service. It was a very satisfactory experience. I was very happy with the purchase. I was out the door in two hours. You can’t beat that for service. It was a very satisfactory experience. I was very happy with the purchase. More
by Happy customer
Employees Worked With
Greg Shuman, Frederick Edmonson
February 04, 2019
Great experience! We had a great experience at Toyota of Cool Springs! Frederick was super friendly and knowledgeable. He clearly explained all of our buying options an We had a great experience at Toyota of Cool Springs! Frederick was super friendly and knowledgeable. He clearly explained all of our buying options and worked hard to get us the best price possible. We will definitely recommend Toyota of Cool Springs to our friends. More
by Jdeprie3
February 04, 2019
Sienna family happy Alan searched from Franklin, TN to Florida to help us find our new family van with all the requested features in the right price range. The only thin Alan searched from Franklin, TN to Florida to help us find our new family van with all the requested features in the right price range. The only thing he didn't get right was the color of the van, but now that I'm in the blizzard pearl van I love it. Alan doesn't paint the Vans he just finds the right van for you! Thank you for your service More
by Sienna15
Employees Worked With
February 03, 2019
A great experience Jim was a very helpful sales rep through the entire process. I found him to be patient and receptive to new ideas from beginning to end. Jim was a very helpful sales rep through the entire process. I found him to be patient and receptive to new ideas from beginning to end. More
by Jeff
January 31, 2019
Buying a used car Carlos took great care of us from the first phone call, to driving off the lot. Knowledgable with features and financing. He showed us multiple vehicl Carlos took great care of us from the first phone call, to driving off the lot. Knowledgable with features and financing. He showed us multiple vehicles and spent the time to help us narrow down the best vehicle for us. More
by Huncsmit
Employees Worked With
