Back

Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
Contact Dealership

1875 W McEwen Dr

Franklin, TN

37067

Directions

By Type

Showing 957 reviews

May 10, 2019

Excellent service and very efficient sales process. Carlos was fantastic. Very responsive, friendly and no-pressure sales process. Had my new car ready and out the door within 2 hours of reaching an a More

by Egord58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019 -

Toyota of Cool Springs responded

Hello, your satisfaction is our top priority. We look forward to your next visit! Take care!

May 06, 2019

Good experience! Dealership was friendly, clean and no-pressure. Josh was especially accommodating and knowledgeable about Toyota’s lineup. Sale paperwork took some ti More

by NewCarFamily
Recommend Dealer
Yes
Employees Worked With
Josh Epley
May 07, 2019 -

Toyota of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Toyota of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

May 06, 2019

Exceptional Service! Truly exceptional service! It is what keeps me coming back. It is also the reason my next vehicle will likely come from Toyota of Cool Springs. More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Klepper
May 07, 2019 -

Toyota of Cool Springs responded

Hi, thank you so much for your positive comments about Toyota of Cool Springs! We hope to be of service to you again in the future. Take care!

May 04, 2019

Customer for life This was the best car shopping experience I’ve ever had. I told Alan what I was looking for and my budget and he made it happen. From start to finish More

by DMitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Toyota of Cool Springs responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2019

Top of the Notch Dealership- 2019 highlander This is my 4th car purchased with in 3 years , with different dealership .. by far .. toyota of coolsping is the best of all . Jerri Miller was really More

by dwens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerri Miller
May 02, 2019 -

Toyota of Cool Springs responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Cool Springs

April 27, 2019

Experience at Cool Springs Toyota I really enjoyed my experience with Josh at Coolsprings Toyota. He was exactly what I needed to get this car. He found it called me and I bought it. More

by rhwalters13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Epley
Apr 30, 2019 -

Toyota of Cool Springs responded

Hello there, thank you for sharing your wonderful experience! If you're ever in need of more help, please let us know. We hope you have a great day.

April 25, 2019

Thanks Jim Gile This is the third car I bought or leased from Jim @ Toyota of cool Springs, and the experience was better each time. I would highly recommend this dea More

by Corolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Toyota of Cool Springs responded

Hello, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

April 23, 2019

Excellent Service from sales to service team. I have purchased a number of vehicles from Toyota of Cool Springs, both new and used. NO REGRETS! Honest and supportive sales staff and helpful, know More

by Amy's Awesome RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuykendall
Apr 26, 2019 -

Toyota of Cool Springs responded

Hello, we are so happy to read such a great review about Toyota of Cool Springs! We look forward to your next visit! Take care!

April 19, 2019

Used Vehicle Jim is a professional, one of the best. It really was a nice experience, knowing I could trust the person I was worth with, definitely a good feeling. More

by Golfman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Shuman
Apr 22, 2019 -

Toyota of Cool Springs responded

Hello, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2019

Efficient and fast-car buying made easy This team made is worth driving 591 miles from Florida to buy my 4runner! I passed many many dealerships on the way but this was the one that met eve More

by Floririder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Shuman, Frederick Edmonson
Apr 22, 2019 -

Toyota of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

...
63
...