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Toyota of Cool Springs
Franklin, TN
893 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 893 reviews
December 01, 2018
Toyota purchase Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us More
by 0615
Employees Worked With
Helpful November 29, 2018
5 stars JB Avery was super patient and worked hard to find the perfect car for me. Highly recommend this guy as your sales specialist. 5 stars! JB Avery was super patient and worked hard to find the perfect car for me. Highly recommend this guy as your sales specialist. 5 stars! More
by TonyaE
Employees Worked With
JB Avery
November 27, 2018
Responsive, respectful, efficient I've never had a car buying experience as quick, easy, and efficient as my recent purchase experience with Toyota of Cool Springs. From sales to finan I've never had a car buying experience as quick, easy, and efficient as my recent purchase experience with Toyota of Cool Springs. From sales to finance, Alan Richardson (Superman) to Ken James, I appreciated their honesty and respect for my time. More
by OneJourneySteve
November 24, 2018
Horrible experience ever Not recommended, I had the worst customer service at all times. I would not go this place because of how they handle customers problems. Shame on you Not recommended, I had the worst customer service at all times. I would not go this place because of how they handle customers problems. Shame on you Toyota of cool springs. More
by TCS
Employees Worked With
November 24, 2018
Great dealership! I LOVE this dealership! Every time I go in for service I come out feeling more than satisfied with the people, their attention to detail, their knowl I LOVE this dealership! Every time I go in for service I come out feeling more than satisfied with the people, their attention to detail, their knowledge of the product and the service I received. More
by Matt
Employees Worked With
Darryl Caruthers
November 23, 2018
Very happy My service specialist, my salesman. Patrick Howard is wonderful, I first went to him and then shopped around. He salesmanship and personality made m My service specialist, my salesman. Patrick Howard is wonderful, I first went to him and then shopped around. He salesmanship and personality made me come back to him and if I buy another Toyota it will be thru Patrick. Love my service person Lino, amazing and I will only go to him, he is the best More
by Patricia Schultz
Employees Worked With
Other Employees :
Lino Rivera, he is the best and the best service person that I've had. Lino recommended Cool Springs Collision as I had some damage to my dumper, got a great deal there. Lino is the very best
November 18, 2018
from out of town, but treated like a local Serviced my Prius and corrected by under inflated tires. facilities were clean and comfortable. while I waited they made sure I was comfortable. Th Serviced my Prius and corrected by under inflated tires. facilities were clean and comfortable. while I waited they made sure I was comfortable. They kept me posted on the progress which made the time go by quicker. More
by NLOSAPIO
Employees Worked With
Bobby from Service
November 11, 2018
Purchase of a Tundra Jeff was great to work with on the purchase of our new Tundra. He took the time to make sure everything was right throughout the entire process. I wou Jeff was great to work with on the purchase of our new Tundra. He took the time to make sure everything was right throughout the entire process. I would recommend him to anyone who is in the market for a Toyota. More
by Tundra18
November 10, 2018
Car buying Jeff made the whole car buying process so painless. Toyota of cool springs took great care of us, All of our questions were answered- highly recommend Jeff made the whole car buying process so painless. Toyota of cool springs took great care of us, All of our questions were answered- highly recommend. More
by 0615
Employees Worked With
November 09, 2018
Review Jeff did a great job and made our experience great. We would certainly recommend Jeff and the dealership at every opportunity. I have worked with Jeff did a great job and made our experience great. We would certainly recommend Jeff and the dealership at every opportunity. I have worked with this service department for years and have always had a great experience. More
by Chad
