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Toyota of Des Moines

Grimes, IA

4.7
7,060 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,060 reviews

October 02, 2024

Service was on time as always! Gabe explained to me what my car did and didn’t need. He even ran out to my car after I left to bring a book that I left on his desk. That is top More

by mbs723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

They did a good set up on phone for my intake, then were quick & helpful on guides on how to get the hi ethanol 30% out of our fuel lineout of More

by TFURNEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

The only thing I don't like about Toyota is the silly, annoying requirement you have that I write a 15 word minimum review. The people and service are really good but your surveys are very off-putting. More

by PEL987
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Lovely interaction with the staff, they helped me by giving me a free coupon to a carwash place close by, much appreciated i didnt even have to ask More

by vokeykev22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I hBe no idea who Eric Happen is. Toyota should have st least one available car of every model on the lot at all yrs. It is expecting a lot for them to expect me to "order" am item as More

by BERNADETTE.BAKER
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Beckman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin was helpful when I picked up my car. Rob in Finance was late for our appt, but seemed competent in the final transaction
October 01, 2024

Great service. Andrew was very helpful and easy to work with. Highly recommend! Thank you so much More

by RCDAGGETT64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Toyota always provides excellent service! Every time I have to go there for an oil change or maintenance for my car I always receive the best service. More

by KIARAJWILLIAMS83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
October 01, 2024

Great service, friendly helpful staff, made car buying easier then I expected. I would definitely buy from again and go thru Andrew. P. S. Love love love my new car. More

by NPUTNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I was charged for a tire rotation when I need new tires and will replace them within a week. Why would I pay $40 for a tire rotation when I’m going to be getting new tires?? Called and left voicemail but More

by shawnmonahan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to disclose. Would just like a refund.
October 01, 2024

Ian was very good about explaining what was wrong with my vehicle and what options we could explore to repair the problem to our satisfaction. We’ve been a Toyota owner for 30 years and have been taken care More

by vlr422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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