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Toyota of Des Moines
Grimes, IA
6,815 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,815 reviews
April 22, 2025
It was fast and easy to get my car maintained. Great customer service and professional! I will be back in the future and possibly buying my next car from them. Great customer service and professional! I will be back in the future and possibly buying my next car from them. More
by Murphy.michelle1981
April 22, 2025
Very disappointed with the lack of communication with me during the process of replacing my engine. Brock was my contact person. I was called every day for 3 days with the estimate going up with each call during the process of replacing my engine. Brock was my contact person. I was called every day for 3 days with the estimate going up with each call and the excuse that he didn't realize there was more involved!! The 1st day it was going to be $15000 then the next day he called and said that he spoke with the mechanic who wasn't there the first day he called, and said that there was additional charges he didn't think about and the cost was now $16k!! Then the next day he called and said there would be additional charges and the cost was now going to be $18k!! I would call for status updates and never heard from him!! If all the service reps are this inept and lazy, I don't know that I care to do business there again!! More
by Merlin Long
Verified CustomerEmployees Worked With
Brock
April 22, 2025
Emily was extremely kind and helpful, truly 10/10 experience The team provided great, succinct service on my vehicle experience The team provided great, succinct service on my vehicle More
by RAEA.HENIGAN
April 22, 2025
Amenable Ameneable from the beginning to the end of my stay in the Toyota Des Moines dealerships. THANKS stay in the Toyota Des Moines dealerships. THANKS More
by iluisdiaz11
April 20, 2025
It went well, with no surprises. My van is important to me since it has a ramp for my power wheelchair.. so I rely on your service dept to keep it running well. My van is important to me since it has a ramp for my power wheelchair.. so I rely on your service dept to keep it running well. More
by d.kolmer
Employees Worked With
Blake..
April 20, 2025
Reasonably priced. Great communication on Derek's end. It's our 2nd car from him and would recommend Great communication on Derek's end. It's our 2nd car from him and would recommend More
by DSNYDER678
Employees Worked With
April 20, 2025
Andrew, Ryan, and Chad were all amazing. They made feel comfortable in my new purchase. They made feel comfortable in my new purchase. More
by JESSICA.CARROLL
April 20, 2025
Great service. The car service was completed even before the expected time. There was sales pressure. The car service was completed even before the expected time. There was sales pressure. More
by dbhattra
Employees Worked With
April 20, 2025
Great experience. Shane was very helpful and answered all of our questions. He made the deal very simple and straightforward. Everything went very smooth. Shane was very helpful and answered all of our questions. He made the deal very simple and straightforward. Everything went very smooth. More
by DONNELLY524
