Toyota of Des Moines

My only disappointment with the service center is that I tell the check in person not to add any windshield wiper fluid because the hose has a leak. Plus I put a note on the dash. They add fluid & it ends u tell the check in person not to add any windshield wiper fluid because the hose has a leak. Plus I put a note on the dash. They add fluid & it ends up on the floor on the passengers side & takes days to dry out. More

Ian is great to work with. Great communication and follow up. He listens intentively and he is decisive in results. I bought 2 autos from the gentleman. Great communication and follow up. He listens intentively and he is decisive in results. I bought 2 autos from the gentleman. More

I was in and out quickly for my oil change. A couple other things needed addressed. I was made aware of the by the complete the video and my service associate. That add was also completed in s A couple other things needed addressed. I was made aware of the by the complete the video and my service associate. That add was also completed in short time. Gabe was very helpful! More

Ian Rojas was exceptional this is our second Toyota and He always is very patient with us since English is not our first language, we will recommend Ian and Toyota os Des Moines to friends and family He always is very patient with us since English is not our first language, we will recommend Ian and Toyota os Des Moines to friends and family More

What should have been a reasonable cost to replace the front struts on my Highlander, the price quickly ballooned to $1,600 before taxes! The service agent did not seem to want to help with alternatives, front struts on my Highlander, the price quickly ballooned to $1,600 before taxes! The service agent did not seem to want to help with alternatives, saying it is what it is. Toyota parts were too expensive, so I went with Monroe struts with a lifetime warranty. The model of those struts are around $200 each, Toyota of DM charged me $416 each!!! That did not include labor… a hefty $770. Basically, the markup was double in cost. With 115K miles on my Highlander, this visit to Toyota of DM is the last. I will be going to a non-dealer auto service from now on, and I will drive up to Toyota in Ames for my next purchase. More

The service is great & work done well, people work there are helpful and welcoming. Good dealership are helpful and welcoming. Good dealership More

The service was efficient, the staff was friendly. I especially like the coupon for the car wash! I especially like the coupon for the car wash! More

My oil change was super fast and the staff was very friendly to me and went out of their way to answer questions I had about my car. friendly to me and went out of their way to answer questions I had about my car. More

Toyota of Des Moines makes a video of what they find and show you their findings. Their work is thorough. The waiting area is comfortable and the staff is friendly show you their findings. Their work is thorough. The waiting area is comfortable and the staff is friendly More

Got there right on time and took the car right away Service was fast and personal was very friendly I’m very happy with my service thanks Service was fast and personal was very friendly I’m very happy with my service thanks More