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Toyota of Des Moines

Grimes, IA

4.7
7,037 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,037 reviews

September 12, 2024

Great service by far, the only place I go for my vehicle needs is Toyota of Des Moines More

by OADLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Nice job. No issues. Took a while but could have been worse. Staff seemed ok More

by joan.bryant.friberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Courteous great service. Picked up my car and returned to house. Video sent to me of check up.inspection. More

by cpm123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

I pulled into the service bay from the wrong side and was very courteously told what I did wrong. I offered to back up & turn around, but was nicely told it wasn't necessary. I needed a battery in a fob and More

by LSQUIERS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Outstanding customer service! Outstanding communication! Outstanding professionalism! Outstanding highly trained, knowledgeable automotive clinical experts! That is why I go he More

by shardy2810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

We always feel so welcomed when we arrive. Everyone is so pleasant! We love Emily who is always so friendly!! We come from Mason City and usually arrive early as we don’t know if there will be More

by Jacki Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Went in not too long ago and had an amazing experience! Ian Rojas was excellent! Highly recommend seeking his help! Love my new Tacoma! More

by JAREDDM11
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Very professional. Extremely knowledgeable. Puts the customer first. Went above for me and kept me informed. More

by MERLEHELVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I have been very impressed with this dealership. From the sales department to the service department, everyone has been very professional and helpful. More

by celkin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

The service department at Toyota of Des Moines is top notch. I like the video that is texted to me. They take you around the car and let you know what they have checked as well as the condition of the ca More

by craig wignall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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