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Toyota of Des Moines

Grimes, IA

4.7
7,007 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,007 reviews

July 31, 2024

Toyota of Des Moines was very accommodating to my customer service needs. The dealership was clean and tidy, with plenty of employees to greet me and be quite helpful. My car problem was dealt with p More

by JUDEBARRIERDICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in Service
July 31, 2024

Outstanding staff! Service department was very fast and friendly! Great customer service at Toyota! Thanks More

by MRENZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
July 31, 2024

I love my Lexus and I absolutely love TOYOTA service center. Anytime I would call everyone is so polite and helpful on the phone, and when I get in the garage, I'm not intimidated. Your staff is so nice More

by debbieshelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
July 30, 2024

As in all previous visits, my experience was flawless, professional, and expedient. My vehicle was completed within the estimated time frame of 45 mins. More

by cpharris5514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jul 31, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

July 30, 2024

Outstanding knowledge, competitive pricing, friendly salespeople and staff, respectful of customers needs and desires, fair trade in pricing More

by KAK1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

July 30, 2024

Ian was wonderful to work with. Excellent communication through the whole process. He went above and beyond to help make sure I got the vehicle I wanted. Very happy! Toyota of DM ha More

by LG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Toyota of Des Moines responded

Thank you for the kind review, happy driving!

July 30, 2024

Very friendly and helpful. We have always had good service and down within a timely matter More

by RENEEMCCARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

July 30, 2024

Great service. Was there on the wrong date for my scheduled service and got me right in anyway. Thank you! More

by JLSIEVERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 31, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

July 30, 2024

Thanks to all involved for making this so easy. Thank you Todd and Eric for the easy sale! More

by LPERKINS195423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

July 30, 2024

Efficient and detailed service as well as pleasant personnel. I also appreciate the free car wash More

by britgirl50325
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Jul 31, 2024 -

Toyota of Des Moines responded

We love simplifying the process. Thanks for trusting us!

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