Back

Toyota of Des Moines

Grimes, IA

4.7
7,005 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 7,005 reviews

July 26, 2024

Everyone is nice and explain what they are doing. Service is quick and the waiting room is spacious More

by hswu4hawks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We look forward to your next visit.

July 26, 2024

Great experience! Tim was amazing and very helpful! I would definitely recommend you guys! Thank you More

by JSPILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and on-time delivery.

July 26, 2024

My experience here has always been : nice, dependable and speedy service! Everyone is courteous and knowledgeable. More

by NATALIE.DRAGSTEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 29, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and on-time delivery.

July 26, 2024

Prompt service. We made a convenient appt. Staff was courteous and professional. Can’t ask for more than that! More

by CJSMITH5256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jul 29, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service & friendly staff. Thanks for choosing us

July 26, 2024

Working with this dealership has been an amazing experience. We were referred to this dealership by two friends and are so happy they shared how much they liked it. The service is top notch! They ex More

by DENJAYNE1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in service department
Jul 29, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

July 26, 2024

Very professional and polite Timely services including g shuttle driver back and forth Thanks again More

by ALEXLICHINSKY8046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

July 26, 2024

Everyone I see encountered was friendly, polite, professional and accommodating. Great experience start to finish! More

by JEBALLARDGS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

July 25, 2024

I lived and bought the car in Texas, but never, ever received the service that I have in Iowa. Quick, efficient but most importantly, solve the problem first time around!!!! More

by FRITTITTA1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get the name…
Jul 26, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

July 25, 2024

$200 to program a fob is not fair. $40 for labor to replace cabin filter is ridiculous. More

by TOMOLINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jul 29, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to review us. We do our best to provide competitive pricing on all of our services, so we’re sorry to hear you felt we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

July 25, 2024

Service department personnel are extremely helpful and answer any question you have. Also explain what they did to your car. More

by HP1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 26, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

...
193
...