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Toyota of Des Moines
Grimes, IA
6,978 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,978 reviews
July 20, 2024
They did a great job. Everything came out fine. The wife is happy! We will probably be back to use the service again Everything came out fine. The wife is happy! We will probably be back to use the service again More
by ROXYLEWIS14044
Verified CustomerEmployees Worked With
July 20, 2024
They did not give much information about the additional coverage. They are giving lots of pressure to buy additional coverage. coverage. They are giving lots of pressure to buy additional coverage. More
by KAMALSUBEDI23
July 19, 2024
The dealership was ready for us to arrive. The vehicle we wanted was parked out front for us ready for test drive. The vehicle we wanted was parked out front for us ready for test drive. More
by skehoe38
July 19, 2024
Great place to do business Eric salesman was great to work with did what he had to do to get the deal done Dan with finance got us in and out with no hassle Joey the delivery coordinator was very quick a work with did what he had to do to get the deal done Dan with finance got us in and out with no hassle Joey the delivery coordinator was very quick and done wonderful at getting car ready for us to walk out as soon as we were ready to walk out thanks for the great service Debbie More
by DUCHARMEDL
July 19, 2024
The person who programmed the key fob did great, but there was no explanation of the hard key that went with the fob. I did not notice there was no hard key until I left. I returned and the gentleman there was no explanation of the hard key that went with the fob. I did not notice there was no hard key until I left. I returned and the gentleman in the red shirt who “greets” guests in the service area was quite rude when I asked about the hard key. He rudely asked “Did you buy the car here?” I said yes. He then asked “Do you have your Owners Manual?” I retrieved it and he began searching through the pouch. It would have been more courteous to have indicated the hard key was with the Owners Manual when he car was purchased. Either the person programming the fob, service writer or “Greeter” outdoor have explained the situation to me. More
by KEGEORGE0
Employees Worked With
Greeter
July 18, 2024
Very pleased with how everything went Service was timely, professional. I would return for service professional. I would return for service More
by jtorber
July 16, 2024
Eric was very professional as well as knowledgeable. I enjoyed working with him and would recommend Toyota of DesMoines to my friends and family. I enjoyed working with him and would recommend Toyota of DesMoines to my friends and family. More
by brenda_restonic
July 16, 2024
Rodney was great to work with! He is very personable, knowledgeable and friendly. I absolutely love my new RAV, thanks Toyota of Des Moines! He is very personable, knowledgeable and friendly. I absolutely love my new RAV, thanks Toyota of Des Moines! More
by Beth
Employees Worked With
