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Toyota of Des Moines
Grimes, IA
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,840 reviews
June 06, 2024
Ian is always ready to tackle anything that’s given to him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready for me so I could get to my medical appointment. That sure made my day! I appreciate him! More
by JESUSKIMMAMMA
Verified CustomerEmployees Worked With
June 06, 2024
I was in and out of there so fast. Expected at least an hour but only took 35 minutes. That was great! Expected at least an hour but only took 35 minutes. That was great! More
by CSTERLING8
Employees Worked With
June 06, 2024
Love the video review of my car! Excellent customer service! I forgot to put gas in my car before it was picked up and felt terrible when I realized this. Emily was very understand Excellent customer service! I forgot to put gas in my car before it was picked up and felt terrible when I realized this. Emily was very understanding and the manager was gracious enough to put some in to get the car back to me. Really appreciate that!!! More
by NMUNDT
June 06, 2024
Dealership is good. Agent didn’t provide necessary or complete info on the new battery I received snd it’s warranty requiring me to make a separate trip back to follow u Agent didn’t provide necessary or complete info on the new battery I received snd it’s warranty requiring me to make a separate trip back to follow up and except for my payment receipt, I have no documentation from Toyota on the battery’s warranty. My error in purchasing this from Toyota! More
by JJKESSELMAN
Employees Worked With
June 06, 2024
I have purchased 2 or 3 cars from you and the service is excellent. I had my 5000 mi service done in Ottumwa at the dealership here and everything was a challenge. Couldn’t find my service agreement. I had. excellent. I had my 5000 mi service done in Ottumwa at the dealership here and everything was a challenge. Couldn’t find my service agreement. I had. Tire issue and they couldn’t find my tire agreement. Tried to charge me $400. I will drive 90 miles for my service done in your dealership. I appreciate you. More
by DEBI.BLEW
Employees Worked With
June 06, 2024
I had attention from the first time I walked through the door and great service and through delivery of my new new car. door and great service and through delivery of my new new car. More
by LEO231A
June 06, 2024
I didn’t have an appointment, but I was able to get my car fully seviced in good time: oil change, tire rotation, safety check, etc! So appreciated. Thank you Des Moines Toyota! car fully seviced in good time: oil change, tire rotation, safety check, etc! So appreciated. Thank you Des Moines Toyota! More
by wacha.richard
Employees Worked With
June 06, 2024
Justin has been very helpful and has taken my concerns very seriously! Very appreciative of his help and expertise. very seriously! Very appreciative of his help and expertise. More
by mozone25
Employees Worked With
