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Toyota of Des Moines

Grimes, IA

4.7
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,840 reviews

June 05, 2024

Went in for 10,000 mile oil change and tire rotation. Everything went well. No complaints. More

by MSTANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

June 05, 2024

The guy taking the car in did a great job communicating and listening to our questions. The mechanic addressed all of the issues requested. Prius runs great! More

by DGREENWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Jun 06, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

June 05, 2024

On time, good service, nice hospitality during the service, clean car as received, attentively person and sympathetically. More

by ASHRAFABDELMALAK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
Jun 06, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication. It means a lot that you trust us for your service needs.

June 05, 2024

The first time I took my vehicle it was a great experience. This second time not as much. I was told I would have a shuttle take me to work and back and that didn’t end up happening. The communicat More

by WANDERLUSTIOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Des Moines responded

Thank you for your feedback. We are disappointed that you don’t feel your recent visit was personalized. If you want to discuss this further, please contact our General Manager, JP Phillips.

June 05, 2024

I’m very happy with my new purchase They are very handy , clear an fast to makes things ready to go More

by GLORIAQUINTANA2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

We're thrilled you found everything you needed with great people to help. Welcome to the Toyota family!

June 05, 2024

Very courteous and kept me informed during a delay in obtaining parts. Offered a loaner vehicle and the technician called me to personally explain his progress. More

by THESHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Thompson
Jun 06, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

June 05, 2024

Charged me for my free tire rotation. Still waiting for refund on the credit card More

by JOBROCKMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Toyota of Des Moines responded

Please feel free to reach out to us at Toyota of Des Moines for any questions.

June 05, 2024

This dealership does what is expected and monitors other areas to prevent unexpected problems in the future. Work is always done on time. On occasion I have utilized the shuttle service and find it prompt a More

by wtbahniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Jun 06, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 05, 2024

The service was quick. Justin was polite answering all questions. Great service. Thank you. Mu More

by MIKE31HOMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

June 05, 2024

Jason lined up the 120 thousand mile service and got a set of discounts from a tire rotation More

by Teresa Furneaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

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