Toyota of Des Moines

Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. give quick, professional & excellent service. More

Service let me drive away with a nail in my tire while they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. I did, and service wouldn’t look at it. Service said tire had to be ordered, they no longer do tire repairs, and it was safe to drive my car as is, even on the interstate. Also, on my 30k maintenance visit a few days later when then replaced the tire service said they checked my brakes but there was no brake check on my video. I asked for a measurement printout and they said they don’t have those anymore and not to worry, they had checked my brakes and they were fine. On a prior visit they had said brakes are getting close to needing service so I was concerned about monitoring the measurements closely. I would have appreciated knowing the measurements of my brakes. More

Ian has made this the easiest purchase I have ever made. He has been beyond knowledgeable, and respectful. I highly recommend making an appointment with him if you are looking to buy a Toyota in the future! He has been beyond knowledgeable, and respectful. I highly recommend making an appointment with him if you are looking to buy a Toyota in the future! More

This is my 4th car purchase from Toyota of Des Moines and I will continue coming back! Always friendly, always great service, and have always had great interactions with everyone I’ve worked with. Thanks to I will continue coming back! Always friendly, always great service, and have always had great interactions with everyone I’ve worked with. Thanks to Rodney and PJ for helping us with the purchase of our new Grand Highlander! More

The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

I found Ian Davis to be very arrogant and service department not willing to listen. department not willing to listen. More

Very professional service provided to me, treatment was excellent and I'm very thankful and happy excellent and I'm very thankful and happy More

When your car is totaled by a deer, suddenly you’re forced to find a new car! A lot of friends and family said to go to Wilson Toyota in Ames. I’m so glad I stopped by Toyota of Des Moines! The first p forced to find a new car! A lot of friends and family said to go to Wilson Toyota in Ames. I’m so glad I stopped by Toyota of Des Moines! The first person I met was Bob Staley. He listened to what I wanted and told me to be a little patient because some new RAV4’s would be arriving soon. He said he’d keep me posted, and he did! He genuinely cares about his clients. When I arrived to buy the car, he had all the paperwork ready! He made the entire process enjoyable from the first time I walked in the door, to driving away in my new car. THANK YOU BOB! I also want to sing the praises of Justin. When you’re not use to using an app to set up your car…..you need all the extra help you can get! Justin is SO patient and makes sure you understand how everything in your new car operates. At first I thought I was going to have to take him home with me because there was so much to learn! By the time he was done going through the car with me, I drove away with confidence. He is an asset to Toyota of Des Moines! I’ll be sending people to Toyota of Des Moines instead of that other place in Ames! Sincerely, Jane Hartman More

I like receiving the service tech’s video of my vehicle. I appreciate explanations for concerns. Best coffee machine! I appreciate explanations for concerns. Best coffee machine! More

They got my car in early and it was done in less than an hour. And everything was done exactly as needed. Thanks! hour. And everything was done exactly as needed. Thanks! More