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Toyota of Des Moines
Grimes, IA
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,840 reviews
June 04, 2024
Service department is great, tough working with sales. We have been waiting for 2 years for a sienna We have been waiting for 2 years for a sienna More
by ARCHRICHEY
Verified CustomerEmployees Worked With
June 04, 2024
very professional and detailed, on time easy to get a appointment easy to deal with appointment easy to deal with More
by michael.stevens7773
Employees Worked With
June 04, 2024
The guys are always very polite and fully address any and all concerns. I appreciate the timely updates and clear communication. all concerns. I appreciate the timely updates and clear communication. More
by WHITESAMUEL48
Employees Worked With
June 03, 2024
The dealership has always been informative and helpful in the past, however this time was quite the opposite. Customer found the vehicle and did all of the research prior to requesting the sales representati the past, however this time was quite the opposite. Customer found the vehicle and did all of the research prior to requesting the sales representative hold/purchase the vehicle. Customer had several specific questions to which responses were either delayed or answered with vague information. The communication was not consistent through the process. As an example, there was no live or verbal follow up when an email error was provided regarding delivery as the date kept getting pushed back and then the vehicle disappeared from the delivery que response system. Customer service before, during and after was lackluster at best. More
by TooOldToKnow
Employees Worked With
June 03, 2024
Had brakes replaced and now there is a clanging noise, called and it will take a full week for them to look at it. If you broke it, you should find a way to get it looked at quickly. Now i don't have a called and it will take a full week for them to look at it. If you broke it, you should find a way to get it looked at quickly. Now i don't have a car. Add to that there was a $299 special for brakes, that they neglected to include a $30 "Shop Fee"?? Nice work Toyota! More
by JOSH@OTB-WEB.COM
Employees Worked With
Chris Galvin
June 03, 2024
I so appreciate their free pick up and delivery for any service! Also, Chris did an excellent job fixing my trunk and completing the oil and filter change as well as the multi -point inspection of my Toyot service! Also, Chris did an excellent job fixing my trunk and completing the oil and filter change as well as the multi -point inspection of my Toyota Prius! More
by cindylam
Employees Worked With
Chris and Lisa
June 03, 2024
I was in and out in 30 minutes. That was great had an appointment afterwards. That was great had an appointment afterwards. More
by squrl1984
Employees Worked With
