Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
7,096 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,096 reviews
July 04, 2025
Hubcap fell off after I left parking lot cause your service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM for several years due to terrible service on our minivan. We returned due to recall on my daughter’s RAV4 And since there was a recall and she needed an oil change and tire rotation I gave you another chance. Likely with be back. My wife wants a new Toyota, we will get it in Ames instead More
by jennyschulze23
Verified CustomerEmployees Worked With
July 04, 2025
Well oiled machine. Super smooth to pull up, very comfortable and welcoming inside. Treated myself to a coffee and a donut and by the time I was done it was ready to go. Super smooth to pull up, very comfortable and welcoming inside. Treated myself to a coffee and a donut and by the time I was done it was ready to go. Great experience. More
by Drewwilson49
Employees Worked With
July 04, 2025
It took a bit of time just to get my car checked in. Didn’t really have much of a verbal review of my car’s condition. They moved my seat out of position too which was annoying and turned off my A/C. Didn’t really have much of a verbal review of my car’s condition. They moved my seat out of position too which was annoying and turned off my A/C. More
by munderpsych
Employees Worked With
I don’t know
July 04, 2025
My car broke down while on vacation. They got me in as soon as they took the scheduled appointments. I was able to get on the road the next day. . They got me in as soon as they took the scheduled appointments. I was able to get on the road the next day. . More
by oneschoeon
Employees Worked With
July 04, 2025
Professional, kind, easy experience…this from a person who dreads car shopping! Ian was knowledgeable about the Camry I was looking at, didn’t pressure me and I walked out of there within an hour with the who dreads car shopping! Ian was knowledgeable about the Camry I was looking at, didn’t pressure me and I walked out of there within an hour with the car I wanted. More
by tav
July 04, 2025
The dealership was quick and efficient. No problems. Since it was just an oil change and tire rotation, there wasn’t much to discuss. I do think you change too much for that simple job. No problems. Since it was just an oil change and tire rotation, there wasn’t much to discuss. I do think you change too much for that simple job. More
by JRHANLIN23
Employees Worked With
July 03, 2025
Derek was great to work with, he wasn't pushy and kept us in the loop every step of the way. in the loop every step of the way. More
by HANSBECKER20
July 03, 2025
We've been buying cars and coming for service at Toyota of Des Moines for a good 25 years. The service has always been great--done well, professional, a lot of peace of mind! Thank you! of Des Moines for a good 25 years. The service has always been great--done well, professional, a lot of peace of mind! Thank you! More
by driver
Employees Worked With
July 03, 2025
They were very helpful and keep me informed of the progress of what they were doing. progress of what they were doing. More
by JSHERISSE
Employees Worked With
July 03, 2025
The dear ship is very courteous and professional. The service department was excellent. Chad Mulhollin is outstanding! The service department was excellent. Chad Mulhollin is outstanding! More
by John Sirianni
