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Toyota of Des Moines
Grimes, IA
4,967 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,967 reviews
June 15, 2024
Service department was fabulous. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. More
by rgfrog
Verified CustomerEmployees Worked With
Helpful June 15, 2024
Took time to respond to my emails and help me find the car I wanted. car I wanted. More
by DEBORAHK0
June 15, 2024
Bob Staley is a very nice man and very knowledgeable and helpful in my vehicle purchase. helpful in my vehicle purchase. More
by SPARKLYHALLEPENO
June 15, 2024
Everyone was pleasant and efficient. Place was clean and organized. Could understand the tech and the video Place was clean and organized. Could understand the tech and the video More
by MKOCH0316
Employees Worked With
June 15, 2024
Everyone at Toyota of Des Moines was very helpful and very personable. The sales process felt seamless every step of the way. I feel very good about our purchase and the dealer we chose to obtain our n very personable. The sales process felt seamless every step of the way. I feel very good about our purchase and the dealer we chose to obtain our new vehicle from. More
by Enufsed
June 15, 2024
I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More
by WESERTCAMP1975
June 15, 2024
I’ve purchased 6 vehicles from them since 1995 and have always felt satisfied and positive about their representatives before and after the sale. always felt satisfied and positive about their representatives before and after the sale. More
by ART.HORGEN
Employees Worked With
June 14, 2024
My husband said I was smiling after purchasing my car. Before we left my smile was long gone. People kept saying how thorough and helpful the guys were in explaining cars. Our experience was very disappoi Before we left my smile was long gone. People kept saying how thorough and helpful the guys were in explaining cars. Our experience was very disappointing. Justin obviously knows the car. He kept looking at his watch and seemed disinterested when asking him to clarify somethings he explained so we understood. I was bummed when I left. Obviously, the experience still bothers me today. More
by Sharon Luhring
June 14, 2024
They came and picked up my car, serviced my car and returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des M returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des Moines. More
by BARBARAROSST
Employees Worked With
Do not know who serviced my car
