
Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Very helpful and friendly. Made me feel very good about choosing to go to Toyota over where I was going. Made me feel very good about choosing to go to Toyota over where I was going. More
I was told they had ordered me a part for a recall on my vehicle and made an appointment. It took a little over two hours. My car still smells like gasoline, which they said 'would dissapate.' vehicle and made an appointment. It took a little over two hours. My car still smells like gasoline, which they said 'would dissapate.' More
Was traveling from Minneapolis to Dallas/Fort Worth. Warning lights came on 10 mi south of Des Moines. Was stranded and had to be home in two days. Spent night in car at Toyota dealership lot. Altho Warning lights came on 10 mi south of Des Moines. Was stranded and had to be home in two days. Spent night in car at Toyota dealership lot. Although I was first at service department upon opening, they were booked two weeks in advance. But, they found a way to check the car out. They had the needed part in stock and were willing to replace it. I was out by 11:30! They were very caring and professional. Outside of a miracle, they were my only hope. So, grateful that they came through. More
Friendly servive, I wish a service center was a bit closer to the center of Des moines closer to the center of Des moines More
I was very happy with the service I received. I was early and they still got me in right away. Everyone I worked with was very professional and helpful. I was early and they still got me in right away. Everyone I worked with was very professional and helpful. More
Friendly. Professional and timely. Waiting room was well stocked and comfortable. Restrooms clean. Staff kept us well informed. Professional and timely. Waiting room was well stocked and comfortable. Restrooms clean. Staff kept us well informed. More
Very nice to have car picked up. Very nice people. Service is great and keep us informed. I don't V really like this car however. Very nice people. Service is great and keep us informed. I don't V really like this car however. More
Great service. .. decent price I went to have my oil changed and experienced great service at a decent price .. decent price I went to have my oil changed and experienced great service at a decent price More
It has been quite the pleasant experience having my new tundra serviced at your dealership. You’re salesman kind of blew it when he tried to sell me the truck (sorry, but true), but your service will keep tundra serviced at your dealership. You’re salesman kind of blew it when he tried to sell me the truck (sorry, but true), but your service will keep me buying Toyotas as long as the truck continues to be a beast. More
Hubcap fell off after I left parking lot cause your service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM service team didn’t reinstall it correctly Nobody proceeded to call me when new one arrived cause nobody ordered one We hadn’t used Toyota of DSM for several years due to terrible service on our minivan. We returned due to recall on my daughter’s RAV4 And since there was a recall and she needed an oil change and tire rotation I gave you another chance. Likely with be back. My wife wants a new Toyota, we will get it in Ames instead More