Back

Toyota of Des Moines

Grimes, IA

4.7
6,860 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 6,860 reviews

May 21, 2024

Was very pleased with what they did with my car. Advicer was excellent and stopped by twice to give me an update and to let me know when my car was done. More

by dajshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

We're thrilled you're happy with your service! Excellent advisors like Emily keep you informed every step of the way. Thanks for choosing Toyota of Des Moines!

May 21, 2024

Chad Muhlhollin is outstanding and has been a great for us! The service department has also been very helpful! More

by SIRIANNI.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

I'm glad to hear that Chad at Toyota of Des Moines has been outstanding and provided excellent service! Happy driving!

May 21, 2024

Once in contact all is ok. Trouble communicating. Prices too HIGH after 2 year maintenance. More

by jba1b2c3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Des Moines responded

Thanks for your honest review! We'll improve communication. Call service to discuss 2-year maintenance cost breakdown.

May 21, 2024

Debby Ellsworth and the staff person who explained features of the vehicle were professional. The gentleman that reviewed the paperwork and completed the sale was brusk, bordering on rude. He seemed v More

by CYNTHIA10
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Thank you for the feedback! Debby and the staff were fantastic. We'll address communication concerns with the team.

May 20, 2024

I came in for a recall notice. I arrived early because of the weather. I was handled as soon as I got there. I didn't have to wait very long. And was on my way with a car wash More

by mhewitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Sounds like a perfect service visit! Early arrival, quick service, and a car wash - that's how we do it! Thanks!

May 20, 2024

Friendly and courteous. Sale of vehicle was made with no hassles or delays. Detailing was done in a reasonable time frame and information about the operation of the vehicl More

by MEANDAN62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Murphy
May 20, 2024 -

Toyota of Des Moines responded

Sounds like a smooth and enjoyable buying experience! Friendly service, a hassle-free sale, and clear explanations - that's what we aim for at Toyota of Des Moines. Thanks for choosing us!

May 20, 2024

Great warranty for my Prius after 300,000 mile issue. Where else do you get that kind of service after the sale… More

by Dlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 21, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon & we are very impressed with your mileage!

May 19, 2024

Great dealership super friendly and easy to work with. Highly suggest working with this team. More

by Diego.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Murphy
May 20, 2024 -

Toyota of Des Moines responded

Friendly & easy to work with - that's what we strive for! Thanks for the recommendation!

May 19, 2024

First visit at this location. Very clean Client waiting area, courteous staff, well informed. Would highly recommend to all More

by KMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We're thrilled you loved the clean waiting area, courteous staff, and informative service. Thanks for the recommendation!

May 19, 2024

Toyota of Des Moines never disappoints. Great service and attention to customer needs. Definitely would recommend. More

by SELOVER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We aim to please! Thanks for recognizing our great service and recommending Toyota of Des Moines!

...
210
...