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Toyota of Des Moines

Grimes, IA

4.7
4,897 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,897 reviews

June 26, 2020

Service Toyota employees always do excellent work and at a decent price. Great Service and very professional people to assist. I really appreciate it! Thank More

by kmitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jun 29, 2020 -

Toyota of Des Moines responded

Thanks for the perfect review! Please come back and visit anytime.

June 26, 2020

Todd Feichter is wonderful! I would never buy a car from anyone other than Todd. On another note, I had my old Priuis serviced on June 15 and had an unhappy experience as I wa More

by Susie
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Toyota of Des Moines responded

Susie, we greatly appreciate your feedback. While we are happy to hear your experience with Todd positive , we regret to know that your service visit was not. Please reach out to our General Manager, JP Phillips, so we can better understand the situation and help resolve any issues.

June 25, 2020

Bryon was extremely helpful during my car buying and experience. He was patient with all of my questions and never hesitated to look up a new scenario for me. When it came time to sign documents and loo More

by k_zietlow
Recommend Dealer
Yes
Employees Worked With
Marcy Davis, Bryon Baker
Jun 26, 2020 -

Toyota of Des Moines responded

Thanks for the great feedback! We are pleased to know our staff was able to help you find your perfect vehicle. Please come see us if you have any questions or service needs!

June 24, 2020

Good Service I called to make an appointment to have the car receive it's first 6 month check. I was expecting it to take maybe a week before I could get in. As More

by pinkbunny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marchant
Jun 25, 2020 -

Toyota of Des Moines responded

Thank you so much for the glowing review and the recommendation! We are so glad to hear that your experience was a positive one! Let us know if there is ever anything more we can do for you.

June 24, 2020

Fantastic experience with all of the employees involved. The detailing was done so well that the vehicle looked brand new. I know that when I buy a car with Toyota of Des Moines I'm getting the best quality More

by SydneyP
Recommend Dealer
Yes
Employees Worked With
Bob Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Vannausdle, Brenna Bjorland, Spencer Stover, Miles Black
Jun 25, 2020 -

Toyota of Des Moines responded

Sydney, thank you so much for the incredible feedback! We look forward to getting the chance to work with you again in the future!

June 24, 2020

I’ve had nothing but a pleasant experience with the purchase and service of my Toyota Camry. Everyone at the dealership is friendly, helpful and professional. I will definitely return!! More

by Hurricaneandrew1980
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Des Moines responded

Thanks for the great review! Congratulations on your new Camry, we are happy to know you enjoyed your experience with us. Come back anytime!

June 24, 2020

Gordon Beachum was great to work with. Marcie was great also! Felt no pressure and they were very knowledgeable and answered all of our questions. More

by schultzy
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Jun 25, 2020 -

Toyota of Des Moines responded

Thank you so much for the 4 star rating and the kind words! We hope to get the opportunity to work with you again and work towards earning that 5th star! Let us know if there is anything else we can do for you!

June 20, 2020

Ian is the best. I always request Ian for any word we need to habe done. He is professional and makes us feel co.fortable. More

by cc2ccp
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Toyota of Des Moines responded

Thank you for your 5-star rating and positive words regarding Ian. We look forward to working with you in the future.

June 20, 2020

Mike as very kind and helpful. Brought car in due to recall for air bags. We also asked for battery to be tested nd was found to Ned new battery. More

by auntbre
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jun 22, 2020 -

Toyota of Des Moines responded

Thank you for the 5-star rating! We appreciate your feedback and look forward to working with you again.

June 17, 2020

Excellence every time They made it a very positive experience from the beginning. Steve did a lot of work and we received the vehicle we wanted. Brenna was the best in ever More

by elswano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who got the Rav4 ready and explained everything to us, Brenna Bjorland
Jun 18, 2020 -

Toyota of Des Moines responded

This is what we love to hear! Thank you so much for the positive feedback and the glowing recommendation! We look forward to getting the opportunity to work with you again in the future!

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