Toyota of Des Moines

Poor attitude of sales person My salesman was arrogant and acted like I was a bother to him. The vehicle I was looking at was over 30k. The salesman was preoccupied and left me sit My salesman was arrogant and acted like I was a bother to him. The vehicle I was looking at was over 30k. The salesman was preoccupied and left me sitting in his office while he took phone calls. He truly acted like he did not want to talk to me. Wow. More

excellent My appointment was on Tuesday of this week -- I messed up & came in on Monday --- I was accommodated & taken care of -- great service & thank you -- a My appointment was on Tuesday of this week -- I messed up & came in on Monday --- I was accommodated & taken care of -- great service & thank you -- always a good job.... thank you David Marchant More

New Vehicle Purchase This is our 3rd new vehicle that we have purchased from Toyota with Steve Henigan. Steve makes it very quick and easy for us to come in, find us exac This is our 3rd new vehicle that we have purchased from Toyota with Steve Henigan. Steve makes it very quick and easy for us to come in, find us exactly what we want, and provides excellent service and follow up. More

getting new tires Drop car off, caught ride back to house. They called when car was ready. Easy pickup and price was what the had told me when I made the appointment Drop car off, caught ride back to house. They called when car was ready. Easy pickup and price was what the had told me when I made the appointment More

Positive They were very efficient and helpful. The had said it could take as long as 1 1/2 hours. It took less than a half hour. They were very efficient and helpful. The had said it could take as long as 1 1/2 hours. It took less than a half hour. More

Service I brought my Toyota Prius in for a software update and it took only 30 minutes. I was expecting to be there 1-1/2 to 2 hours. I was surprised when t I brought my Toyota Prius in for a software update and it took only 30 minutes. I was expecting to be there 1-1/2 to 2 hours. I was surprised when the service person came a got me and said they were all done. Excellent Job! More

Great experience overall! Staff was very friendly and efficient. Really appreciated the help. Spencer at delivery was awesome! Very genuine and knowledgeable about the vehicle. Would definitely go back. efficient. Really appreciated the help. Spencer at delivery was awesome! Very genuine and knowledgeable about the vehicle. Would definitely go back. More

Steve Henigan was extremely helpful and upfront about the whole process. I feel I was treated well and the staff was very friendly throughout my purchase. The grounds are well maintained, clean and orderly whole process. I feel I was treated well and the staff was very friendly throughout my purchase. The grounds are well maintained, clean and orderly which represents Toyota well. More

Awesome Service I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ry I had a really good time with Ian. He was very helpful in getting me the vehicle that I wanted and also very patient with me and my dad especially. Ryan was also excellent in finding the best deals for warranties and insurance, Highly rate them both. More

Beyond the call of duty I had a specific vehicle I wanted and some unique add ins for the vehicle and Shane did a wonderful job of researching and accommodating. I had a specific vehicle I wanted and some unique add ins for the vehicle and Shane did a wonderful job of researching and accommodating. More