Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
4,647 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,647 reviews
September 04, 2019
Excellent buying process. From start to finish a first-class experience. Stopped in on Saturday 1 hour before closing and they stayed late to complete the transaction and make From start to finish a first-class experience. Stopped in on Saturday 1 hour before closing and they stayed late to complete the transaction and make sure we left with our car detailed. I will recommend the dealership to friends and we will be back. Thanks to JP and Bob. More
by Harry Shipley
Employees Worked With
Other Employees :
Spencer help setup phone and provided brief summary of bells and whistles. , Brenna Bjorland
Helpful September 02, 2019
Indistinguishable sound They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the no They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the noise got worse. More
by JohnsonKk
Employees Worked With
Mike Lebeda
September 02, 2019
Fantastic!! Everyone we encountered went up and beyond to see that we understood what was being said and always had a smile. There was no pressure to buy or to bu Everyone we encountered went up and beyond to see that we understood what was being said and always had a smile. There was no pressure to buy or to buy a certain vehicle. We will definately be telling others of our positive experience. More
by SwIowa
September 01, 2019
they got me in and done fast the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a car wash number so I could get my car washed More
by virg45
Employees Worked With
David Marchant
September 01, 2019
Painless Buying Experience The entire staff made the process painless! I've had Toyota's for more than 35 years! Toyota of Des Moines has been great to deal with during the sa The entire staff made the process painless! I've had Toyota's for more than 35 years! Toyota of Des Moines has been great to deal with during the sales process and all service visits! I highly recommend Toyota of Des Moines! More
by khayes1449
August 31, 2019
Problem Solving As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I coul As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I could make the correct decision. More
by mhovda
Employees Worked With
August 27, 2019
Routine maintenance I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was prett I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was pretty cool. More
by amyc
Employees Worked With
David was the technician who rotated the tires and performed the inspection.
August 26, 2019
Toyota of Des Moines - Todd was great Was looking to buy a vehicle and wasn't sure which Rav4 to go with. Todd was very helpful and went through all the options and what was different for Was looking to buy a vehicle and wasn't sure which Rav4 to go with. Todd was very helpful and went through all the options and what was different for the different models. Drove off lot with new vehicle. More
by logan11
Employees Worked With
Todd Petrowsky
August 22, 2019
Very pleasant and positive! Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Berges Had a bumpy start with our vehicle purchase, but definitely worth it all! Thanks for standing behind what you all do. JR Hickenbottom, Travis Bergeson, and Marcy Davis are the best at what they do. More
by ksingh80
August 22, 2019
Intermittent stalling and struts noise Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far.I would highly recommend him to others. More
by Raj
