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Toyota of Des Moines

Grimes, IA

4.7
6,840 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,840 reviews

May 01, 2024

Easy process, we brought the car in and got a ride from Toyota over to Jordan Creek. The car was finished soon after we finished our meal which was within the timing they told us. So when they called to More

by estherkarhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

May 01, 2024

Easy in and out and polite service. Took a bit over an hour for a tire rotation. More

by Pilot1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

May 01, 2024

I feel comfortable having my car serviced at Toyota of Des Moines. Justin does an amazing job at explaining the service and costs. More

by krisrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 01, 2024

Fast good excelente service thy make a videos of the inspection of the car repeat More

by andresmr1702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 02, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service.

April 30, 2024

Eli the sales Rep ✅. Best customer service sales Rep. overall please and satisfied. Got my 2024 Tundra within 1hr 30mins More

by ELIASMELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

April 30, 2024

I appreciate their honesty and great customer service! I would absolutely reccomend Steve to family and friends. More

by GINARKRAMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

April 30, 2024

Always communicates quickly & keeps the customer informed; scheduling appointments is easy & efficient; work completed as promised & very professional staff & techs; completely satisfied! More

by JFJOHNSON530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 30, 2024

Steve is amazing to work with. Went above and beyond to get me into the vehicle I wanted. More

by EKERNRYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 30, 2024

My Toyota dealer always makes it easy to make an appointment and get me right in for service. The service department is always very kind and let me know when I need things replaced to make sure I ha More

by Grandma12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

April 30, 2024

Friendly and professional. Made the experience easy. I was glad that there was no extra pressure applied. Everyone provided excellent service through the sale and delivery. More

by dbdahlquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in training and delivery., Tyler Murphy
May 01, 2024 -

Toyota of Des Moines responded

We sincerely value your business and hope to work with you in the future.

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