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Toyota of Des Moines
Grimes, IA
6,825 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,825 reviews
Verified Customer
April 25, 2024
Friendly and helpful but not always thorough. Had continuing rubber smell after gasket job as residue not cleaned up. Had continuing rubber smell after gasket job as residue not cleaned up. More
by njstritt5
Employees Worked With
Blake - nice and professional but did not check back in 2 hour wait.
April 25, 2024
Great service Travis always stakes care of me. I wlike the video that I get I wlike the video that I get More
by JACKINMAN1968
Employees Worked With
April 25, 2024
Poor follow through on work done. Had vehicle aligned and no report before or after alignment. Not sure any work was done. Service manager Chris said he would email it to me never re Had vehicle aligned and no report before or after alignment. Not sure any work was done. Service manager Chris said he would email it to me never received. Poor service for claiming to be #1 in the statr More
by Digger8834
Employees Worked With
Chris
April 25, 2024
Great dealership and customer service. We have always used the same sales person, Steve. We've purchased 4 vehicles from Toyota of Des Moines and l9ved our vehicles. We have always used the same sales person, Steve. We've purchased 4 vehicles from Toyota of Des Moines and l9ved our vehicles. More
by CMUSCH56
April 25, 2024
Justin and the techs at Toyota of Des Moines are always very helpful and always listen to my concerns while also being very instill on what may be happening with our vehicles very helpful and always listen to my concerns while also being very instill on what may be happening with our vehicles More
by b7.robert
Employees Worked With
April 25, 2024
Great team very helpful answers all my questions. Knowledgeable kind Happy to have great service Knowledgeable kind Happy to have great service More
by cecelia.kirvin
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
April 25, 2024
Great customer service provided in the shortest time than expected. Forever my number one service dealership for my vehicle! than expected. Forever my number one service dealership for my vehicle! More
by annek
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
April 24, 2024
I was reminded about my two appointments via text and email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one ar email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one area of the parts needed for the appointment. It seemed I was ready but the department wasn't ready with some of the parts. More
by bstout140
Employees Worked With
