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Toyota of Des Moines

Grimes, IA

4.7
7,025 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,025 reviews

May 20, 2024

Great warranty for my Prius after 300,000 mile issue. Where else do you get that kind of service after the sale… More

by Dlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 21, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon & we are very impressed with your mileage!

May 20, 2024

I came in for a recall notice. I arrived early because of the weather. I was handled as soon as I got there. I didn't have to wait very long. And was on my way with a car wash More

by mhewitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Sounds like a perfect service visit! Early arrival, quick service, and a car wash - that's how we do it! Thanks!

May 19, 2024

Great dealership super friendly and easy to work with. Highly suggest working with this team. More

by Diego.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Murphy
May 20, 2024 -

Toyota of Des Moines responded

Friendly & easy to work with - that's what we strive for! Thanks for the recommendation!

May 19, 2024

First visit at this location. Very clean Client waiting area, courteous staff, well informed. Would highly recommend to all More

by KMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We're thrilled you loved the clean waiting area, courteous staff, and informative service. Thanks for the recommendation!

May 19, 2024

Toyota of Des Moines never disappoints. Great service and attention to customer needs. Definitely would recommend. More

by SELOVER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We aim to please! Thanks for recognizing our great service and recommending Toyota of Des Moines!

May 19, 2024

I had such a great time at this dealership! Everyone was so helpful and efficient. More

by AIDANSELLBERG25
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Helpful & efficient staff - that's what we do! Thanks for choosing Toyota of Des Moines. Happy Driving!

May 19, 2024

My service advisor, Ian Davis, has been fantastic to work with. Toyota of Des Moines only advises on the needed maintenance for the vehicle without any extra services. Very trustworthy and reliable service More

by tadbert666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we believe in trustworthy service & recommending only what your vehicle needs. Thanks for recognizing Ian & our reliable service department!

May 19, 2024

Loved the car tutorial (and the car itself) - that was Exceptional. We are from out of state and no one told us to bring a cashiers check ( we are paying cash) - and the Finance guy just said go to a More

by DOUGALBRIGHT888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gordon Beecham
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Hi Doug, thank you for taking the time to provide insight on your recent experience with our sales team. We are disappointed that you didn’t receive the level of communication desired as it is our goal to be as upfront as possible. If you would like to discuss this further, please contact our General Manager, JP Phillips.

May 19, 2024

The best part was Ian knows how to joke around making it really great time. More

by MILDENHALL2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Ian is great! Makes service fun & keeps things informative. Thanks for choosing Toyota of Des Moines!

May 19, 2024

It was a good service, everyone was very kind and attentive. I would highly recommended. More

by M.ANDREINA0617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Kindness & attentiveness are key! Thanks for recommending Toyota of Des Moines!

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