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Toyota of Des Moines
Grimes, IA
7,015 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,015 reviews
May 10, 2024
I was very pleased with the free pick up and delivery service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in j service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in just a few hours. I am very satisfied with everything. More
by marmyduke1
Verified Customer
May 10, 2024
Very good for service , that why I had to see you again for every time for every time More
by phuc pham
Employees Worked With
May 10, 2024
Minor issue. I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that wasn’t needed since wiring replacements were common and he set the expectation of all the work happening in a day. Twice, parts had to be ordered as they weren’t on hand. Happy for the loaner for 2 days, but the expectation wasn’t realistic. Everything else was great. More
by mike.fulscher
Employees Worked With
May 09, 2024
The service was started on time. And I was out in a bit over an hour which allowed me to make my next appointment. And I was out in a bit over an hour which allowed me to make my next appointment. More
by gollihercj
Employees Worked With
May 09, 2024
Always a great experience at Toyota. Great communication and enjoy paying on the phone. Thanks Justin! Great communication and enjoy paying on the phone. Thanks Justin! More
by dsmlibrarian1
Employees Worked With
May 09, 2024
The service tech was very helpful answering all my concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. More
by Kathy
Employees Worked With
Blake
May 09, 2024
Very kind and knowledgeable. Made the process very easy. Stayed after hours to get us in the vehicle. Made the process very easy. Stayed after hours to get us in the vehicle. More
by Poopy
May 09, 2024
From out of town and place seemed to be fair. I would come again when in town I would come again when in town More
by pdoetsch
Employees Worked With
May 08, 2024
Dealership has always been timely and responsive to my needs. People are polite, and willing to go the extra mile. When they mess up, which is rare, they accept responsibility. needs. People are polite, and willing to go the extra mile. When they mess up, which is rare, they accept responsibility. More
by FANDFLYERS
