Back

Toyota of Des Moines

Grimes, IA

4.7
6,995 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Contact Dealership

1650 SE 37th St.

Grimes, IA

50111

Directions

By Type

Showing 6,995 reviews

April 30, 2024

Always communicates quickly & keeps the customer informed; scheduling appointments is easy & efficient; work completed as promised & very professional staff & techs; completely satisfied! More

by JFJOHNSON530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 30, 2024

Steve is amazing to work with. Went above and beyond to get me into the vehicle I wanted. More

by EKERNRYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 30, 2024

My Toyota dealer always makes it easy to make an appointment and get me right in for service. The service department is always very kind and let me know when I need things replaced to make sure I ha More

by Grandma12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

April 30, 2024

Friendly and professional. Made the experience easy. I was glad that there was no extra pressure applied. Everyone provided excellent service through the sale and delivery. More

by dbdahlquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in training and delivery., Tyler Murphy
May 01, 2024 -

Toyota of Des Moines responded

We sincerely value your business and hope to work with you in the future.

April 30, 2024

Excellent Quick Service. I love the video inspections. Really makes you feel part of the service. More

by PRYMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Murray, Manual Arias
May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 30, 2024

Fast and accurate work. They worked me in without an appointment. I was very appreciative. More

by DENNYWULF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

April 30, 2024

Eli the sales Rep ✅. Best customer service sales Rep. overall please and satisfied. Got my 2024 Tundra within 1hr 30mins More

by ELIASMELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

April 29, 2024

Service for my Solara SLE convertible was excellent. I went to purchase a Venza, the sales experience and knowledge about the car was very poor. The sales follow-up call was a week or two later. The av More

by tswdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Simpson
Apr 30, 2024 -

Toyota of Des Moines responded

We appreciate your feedback and are excited to hear that you were able to purchase a new Venza! We are disappointed that our sales staff was not able to meet your expectations and we would like to discuss this with you further. At your earliest convenience, please contact our General Manager, JP Phillips.

April 29, 2024

You have no inventory and you do I purposely and it drives up the charges and cost of a new vehicle More

by HAWK7FANS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We do our best to get our customers in the vehicle of their dreams and we are sorry to hear we did not achieve that for you. If you would like to discuss further, please contact our General Manager, JP Phillips.

April 28, 2024

PJ was just great. So helpful helping me sort through options. Have been Toyota customer for some time. Bill Good More

by Artnanny55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

...
237
...