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Toyota of Des Moines
Grimes, IA
6,817 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,818 reviews
April 09, 2025
Quick and 100 reliable fixed fast thank you explained every thing so I could understand great job every thing so I could understand great job More
by Scootbug571948
Verified Customer
April 08, 2025
Chris Gavin was very respectful. Went above and beyond helpful very patient and knowledgable and kept at trying to fix my cars problem. His work ethic, kindness and professionalism s Went above and beyond helpful very patient and knowledgable and kept at trying to fix my cars problem. His work ethic, kindness and professionalism should be commended . You don’t see this very often anywhere. So Noticed and appreciated..Thank you Chris! Also the courteous ride service Toyota provides was freely offered and drivers very pleasant. I’m very proud to recommend Toyota Dealership in Grimes Iows More
by barbarazaglauer1
Employees Worked With
Chris Gavon
April 08, 2025
Everything was excellent: the attention, the treatment, the dedication and the effort that each employee and Emily puts into providing the best service to each customer. the dedication and the effort that each employee and Emily puts into providing the best service to each customer. More
by reinieralcolea87
April 08, 2025
Came in for a tire rotation and oil change. Afterwards, my wheel was shaking when I was driving over 70 on the interstate. Took it to another mechanic who advised my tires were out of balance Afterwards, my wheel was shaking when I was driving over 70 on the interstate. Took it to another mechanic who advised my tires were out of balance and my luggage nuts were not torqued. They also advised that the tires didn't seem rotated properly. Sounds like my the front and back were just swapped instead of crossed based on the different wear on the right and left side. I called to discuss this with Toyota and they offered for me to talk to the technician but not a manager. Probably the last time I come to Toyota for service. More
by MTAPPER0634
Employees Worked With
April 08, 2025
I appreciate how quickly the work was completed and the attention to detail in the service. They are friendly and great at getting me scheduled with relatively short notice. attention to detail in the service. They are friendly and great at getting me scheduled with relatively short notice. More
by Toby Sangel
April 08, 2025
They had us scheduled in, called to explain what all would be done. Good communication would be done. Good communication More
by cathysbs
April 07, 2025
Friendly & efficient…. .very knowledgeable and willing to help…Eric makes you feel at Home and is very customer conscious .very knowledgeable and willing to help…Eric makes you feel at Home and is very customer conscious More
by JNEWLIN
Employees Worked With
April 07, 2025
Ion was extremely helpful and pleasant to work with. So good we bought 2 cars. I am from Ottumwa but chose Ion to deal with. So good we bought 2 cars. I am from Ottumwa but chose Ion to deal with. More
by E247
April 07, 2025
Great service and done in timely fashion. Would recommend and definitely coming back next time . Would recommend and definitely coming back next time . More
by krisphelps17
Employees Worked With
