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Toyota of Des Moines
Grimes, IA
6,815 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,815 reviews
April 01, 2025
Toyota Of Des Moines and our sales person Ian were very prompt and fair in working with us with our trade-in and the purchase of our New vehicle. Everyone we dealt with was very kind and professional. Over prompt and fair in working with us with our trade-in and the purchase of our New vehicle. Everyone we dealt with was very kind and professional. Overall, we had a very good experience. More
by Mike
April 01, 2025
Got in timely and completed within allotted time window, pleasant and professional staff. Will go back. pleasant and professional staff. Will go back. More
by Bobwegand
Verified CustomerEmployees Worked With
March 31, 2025
Derek was a great help in securing my vehicle. I hope to be back for my kid's next car. I hope to be back for my kid's next car. More
by KAREY
Employees Worked With
March 30, 2025
Always excellent service. All the staff are professional and respectful. Rich and I will continue to bring our car for service. All the staff are professional and respectful. Rich and I will continue to bring our car for service. More
by ajpinkerton2
Employees Worked With
March 30, 2025
Execellent experience- PJ handled everything over the phone and we were in and out in less than 30 minutes. :-) phone and we were in and out in less than 30 minutes. :-) More
by DougA
Employees Worked With
March 30, 2025
I was sold a lemon. 2017 Santa Fe sport financed on December 10, 2024. Supposedly an oil change was done before I took possession but only 3 months into having the car 2017 Santa Fe sport financed on December 10, 2024. Supposedly an oil change was done before I took possession but only 3 months into having the car, not only did the oil light come on but also the engine light. when I called to inquire I was offered a free Oil change but I was told to go to Hyundi for a "diagnostic" check for the engine light. the earliest appointment is mid April. while driving home on Friday I lost some power while on the interstate, I was able to limp the car to the Hyundi dealership but they are booked and can't get me in. So I am now sitting with NO Car for AT LEAST 3 weeks and because it wasn't in an accident I am unable to afford a rental car. Be VERY cautious before you buy from Toyota of Des Moines!!!!!!!! More
by Deborahp554
Employees Worked With
Bru
March 30, 2025
They are great people, honest, sincere, and informed about their product. They experience the finance office was very good. And they couldn't run the dealership without the delivery coordinator. about their product. They experience the finance office was very good. And they couldn't run the dealership without the delivery coordinator. More
by MARKRVUKOVICH
March 29, 2025
Zero hospitality from the sales staff. Did not tour the vehicle with us. Terrible service Did not tour the vehicle with us. Terrible service More
by TIMOTHY.B.WOOD
