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Toyota of Des Moines
Grimes, IA
4,675 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,675 reviews
February 05, 2018
Best Used Car Purchase Experience Ever! My husband and I had the most pleasant experience we've ever had when buying a used car! Ken Bright was our salesman, and he was very nice, knowledgea My husband and I had the most pleasant experience we've ever had when buying a used car! Ken Bright was our salesman, and he was very nice, knowledgeable (he's been selling Toyotas for over 30 years!) not pushy, and a pleasure to work with! They accepted our offer on a 2017 Camry, and we financed it through Toyota for 1.9% APR. With Wi-Fi, a phone charging station, and free hot chocolate, even our kids were happy. :) I highly recommend Ken and just hope he doesn't retire before I need a new Sienna! More
by Mom of 2
Employees Worked With
Ken Bright
Helpful January 21, 2018
Great,Experience!! Steve Henigan was great to work with. I reached out to him over the inrernet to test drive a vehicle. Steve was always very responsive to all emails. Steve Henigan was great to work with. I reached out to him over the inrernet to test drive a vehicle. Steve was always very responsive to all emails. Steve was very friendly, informational and helpful in leasing a new Toyota vehicle. I would highly recommend Steve Henigan and Toyota of Des Moines if you are looking for a new vehicle. More
by CP60
January 19, 2018
Extremely helpful.... Very friendly and professional environment. Employees were very informative and helpful on the purchase of a new vehicle. I would recommend it to anyb Very friendly and professional environment. Employees were very informative and helpful on the purchase of a new vehicle. I would recommend it to anybody. Thank you More
by Timmypool
January 19, 2018
Excellent help We purchased a new Highlander Hybrid in December and Kurt was very helpful. We told him everything we were looking for and he searched until he found We purchased a new Highlander Hybrid in December and Kurt was very helpful. We told him everything we were looking for and he searched until he found the available car. About 3 weeks later we got in an accident and our new car was totaled. When things settled we reached out to Kurt again and were able to get close to the same car with everything we wanted. Very happy with Kurt and Toyota of Des Moines. More
by Kmd320
Employees Worked With
Kurt Haraldson
January 19, 2018
Fast and very helpful Kurt is very helpful and kind. Great guy. Also he helped us through the whole buying the car process. Toyota of Des Moines has great service and great Kurt is very helpful and kind. Great guy. Also he helped us through the whole buying the car process. Toyota of Des Moines has great service and great people. More
by Djanity
Employees Worked With
Kurt Haraldson
January 18, 2018
Smooth and easy Steve made this entire process go smoothly and efficiently. He was straightforward and beyond helpful the whole way. He was extremely kind and i will Steve made this entire process go smoothly and efficiently. He was straightforward and beyond helpful the whole way. He was extremely kind and i will forever be a customer More
by Nick Owen
January 18, 2018
The best Steve was very accommodating and friendly. My husband and I went there to get one car and ended up getting two and couldn't be happier. Steve was very accommodating and friendly. My husband and I went there to get one car and ended up getting two and couldn't be happier. More
by Ashley Smith
January 13, 2018
Service that listens Steve has been a dealer I have dealt with for awhile now because of his great ability to listen for a clients needs and desires. Steve has been a dealer I have dealt with for awhile now because of his great ability to listen for a clients needs and desires. More
by JMH
January 13, 2018
Steve Henigan over the years Steve Henigan has been a wonderful salesperson to work with for the last 10 years. Of the 4 vehicles we have bought from him 3 have been bought sight Steve Henigan has been a wonderful salesperson to work with for the last 10 years. Of the 4 vehicles we have bought from him 3 have been bought sight unseen over the phone or through text messages. He always makes sure we find the right vehicle at the right price. More
by drd1604
January 05, 2018
Incredible Low Pressure Experience! I can’t say enough about our buying experience at this dealership! Steve was incredible to work with. My wife reached out to him online to check on th I can’t say enough about our buying experience at this dealership! Steve was incredible to work with. My wife reached out to him online to check on the availability of a used car. He set up a time for a test drive and warmed the car up ahead of time for us due to the extreme cold. He was very friendly, full of information, and not at all pushy. Chad in finance took care of setting up and explaining all our options for financing the vehicle. He was extremely helpful in explaining everything to us along with making sure we received the best interest rate possible. We know we got a great deal and are extremely happy with our purchase and experience. There’s no doubt we would work with Steve, Chad, and Toyota DM again!! More
by Honda2013
