Toyota of Des Moines

Sales and delivery people: awesome. Finance, nightmare. Steve was great to work with. Quick communicator, consistent and trustworthy. I got exactly what I asked for and couldn't have had a better experience Steve was great to work with. Quick communicator, consistent and trustworthy. I got exactly what I asked for and couldn't have had a better experience with him. Brianna was equally as professional and upbeat with my family and I. The finance experience left much to be desired. Low to no eye contact, when I questioned a Gap coverage I hadn't asked for I was told either he'd leave that on so he could make some money or take it off and jack up my rate. Completely unprofessional. When he brought me back up front to wait for Steve, the receptionist asked how his day was. He said, within earshot of me, that he hadn't had any good deals that day and complained about his customers so far. I was standing right there. I may never go back to the dealership just to avoid him. More

New car, great experience Toyota of Des Moines strives to please, and all the people there from the receptionist at the front desk to the rest of the staff in sales, service an Toyota of Des Moines strives to please, and all the people there from the receptionist at the front desk to the rest of the staff in sales, service and finance are super helpful. They make buying a car easy. If you don't know everything there is to know about your car when you drive out you can go back and ask or look it up. More

Toyota Yaris ia Fast snd efficient. Only snag was i got my first service email appointment and it had the wrong kind of car i baught. Still waiting for finance papers Fast snd efficient. Only snag was i got my first service email appointment and it had the wrong kind of car i baught. Still waiting for finance papers. More

Easy purchasing experience We received courteous service, got answers to all the questions we asked, and bought a new Toyota at a fair price. That's all I can tell you. We have We received courteous service, got answers to all the questions we asked, and bought a new Toyota at a fair price. That's all I can tell you. We have not yet had our new car serviced here. More

Rapid Response! We were interested in a specific Camry we looked at on Sunday. Called Monday morning. Even though Steve wasn't in until noon, he quickly responded to We were interested in a specific Camry we looked at on Sunday. Called Monday morning. Even though Steve wasn't in until noon, he quickly responded to a inquiry text, and by noon- test driving . Traded our 2012 in for the new 2017 Camry that Monday evening. Ryan took care of the financial quickly and efficiently! Spencer did a great job in the ready and prep department! More

Professionalism at every step From my initial internet inquiry to pick up, everyone at Toyota of Des Moines, was professional, attentive and engaging. Purposeful questions, direct From my initial internet inquiry to pick up, everyone at Toyota of Des Moines, was professional, attentive and engaging. Purposeful questions, direct responses and no high pressure pitches. Auto buying made easy and a quality product. Steve exceeded our expectations! More

Brenna is Awesome! Brenna is so great to work with. She makes the whole process easy and enjoyable. I will always go to her with my car buying needs! Brenna is so great to work with. She makes the whole process easy and enjoyable. I will always go to her with my car buying needs! More

Love our new Camry! We were not expecting to trade cars today, but decided it made sense. We love our new Camry and feel it will be a "forever" car for us. This is our 4t We were not expecting to trade cars today, but decided it made sense. We love our new Camry and feel it will be a "forever" car for us. This is our 4th Toyota. Great dealership and people. Thank you Brenna! More

Great experience! Steve was great in helping me in select a vehicle that fit both my needs and my budget. I never felt pressured and he was very patient in answering al Steve was great in helping me in select a vehicle that fit both my needs and my budget. I never felt pressured and he was very patient in answering all of my questions. I'm very happy with my experience with Steve and Ryan at Toyota of Des Moines! More

Excellent review I have leased several times and have dealt with Scott Hampe for those leases. He has always been very helpful and has gone out of his way to find the I have leased several times and have dealt with Scott Hampe for those leases. He has always been very helpful and has gone out of his way to find the car that I've wanted . Scott has made the process involved in leasing much less complicated. I would suggest asking for him if you are searching for a Toyota. More