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Toyota of Des Moines

Grimes, IA

4.7
8,253 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,253 reviews

May 21, 2024

I really enjoyed my experience at Toyota of Des Moines. The salespeople I dealt with were great and made everything very easy. More

by MICHAELCARLSON117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Happy to hear it! Our salespeople strive to make your experience easy and enjoyable. Thanks for choosing Toyota of Des Moines!

May 21, 2024

Once in contact all is ok. Trouble communicating. Prices too HIGH after 2 year maintenance. More

by jba1b2c3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Des Moines responded

Thanks for your honest review! We'll improve communication. Call service to discuss 2-year maintenance cost breakdown.

May 21, 2024

Debby Ellsworth and the staff person who explained features of the vehicle were professional. The gentleman that reviewed the paperwork and completed the sale was brusk, bordering on rude. He seemed v More

by CYNTHIA10
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Thank you for the feedback! Debby and the staff were fantastic. We'll address communication concerns with the team.

May 21, 2024

Scheduling was easy, completed service in very timely manner. The video communication is handy and informative. More

by KDRESSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Easy scheduling, speedy service, and informative videos? We've got you covered! Thanks for choosing Toyota of Des Moines!

May 21, 2024

Chad Muhlhollin is outstanding and has been a great for us! The service department has also been very helpful! More

by SIRIANNI.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

I'm glad to hear that Chad at Toyota of Des Moines has been outstanding and provided excellent service! Happy driving!

May 21, 2024

Was very pleased with what they did with my car. Advicer was excellent and stopped by twice to give me an update and to let me know when my car was done. More

by dajshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

We're thrilled you're happy with your service! Excellent advisors like Emily keep you informed every step of the way. Thanks for choosing Toyota of Des Moines!

May 21, 2024

I am very comfortable dealing with Toyota if DM. They keep my vehicle in good shape with minimal disruptions to me. More

by marciamathmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Comfort & minimal disruption - that's our promise! Glad we keep your vehicle running smoothly. Thanks!

May 20, 2024

I came in for a recall notice. I arrived early because of the weather. I was handled as soon as I got there. I didn't have to wait very long. And was on my way with a car wash More

by mhewitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Sounds like a perfect service visit! Early arrival, quick service, and a car wash - that's how we do it! Thanks!

May 20, 2024

Friendly and courteous. Sale of vehicle was made with no hassles or delays. Detailing was done in a reasonable time frame and information about the operation of the vehicl More

by MEANDAN62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Murphy
May 20, 2024 -

Toyota of Des Moines responded

Sounds like a smooth and enjoyable buying experience! Friendly service, a hassle-free sale, and clear explanations - that's what we aim for at Toyota of Des Moines. Thanks for choosing us!

May 20, 2024

Great warranty for my Prius after 300,000 mile issue. Where else do you get that kind of service after the sale… More

by Dlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 21, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon & we are very impressed with your mileage!

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