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Toyota of Des Moines

Grimes, IA

4.7
6,956 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,956 reviews

May 12, 2021

Friendly staff. Every amenity you could want in the waiting lounge. Love the walk around video with explanation of service. Never any surprises on price of repairs. Purchasing a car used to be a cho More

by muffy109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schnoor
May 14, 2021 -

Toyota of Des Moines responded

We appreciate the wonderful feedback and look forward to future visits!

May 12, 2021

Came earlier for oil change but Tacoma had a recall, rescheduled at Ian’s advise since I didn’t have time that day. All worked out well. More

by jmale51394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Toyota of Des Moines responded

Thank you for sharing a bit about your visit with us!

May 08, 2021

Steve and Toyota of Des Moines were great to work with! Very convenient to be able to text and email through all our questions. Impressed with the quality and timeliness of entire purchase process! More

by billy.adamowski
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Des Moines responded

This is wonderful feedback to hear, Billy, thank you for taking the time to share it with us! We appreciate you choosing Toyota of Des Moines to help you get the perfect new vehicle and we hope to have the opportunity to work with you again in the future!

May 08, 2021

Outstanding communication and extremely customer friendly experience. Steve and Brandon made me feel at ease, valued, and confident in my purchase. Will be back. Highly recommend!!! More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
May 10, 2021 -

Toyota of Des Moines responded

Thank you so much for this wonderful recommendation! We're happy Steve, Brandon, and the rest of the team could exceed your expectations and make your experience so enjoyable. Let us know if you need anything else!

May 04, 2021

They told us we didn’t need an expensive repair & just a minor adjustment. We appreciate the quality diagnosis & honesty. Thank you Ian & Sevice Team. More

by LFC
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Toyota of Des Moines responded

Thank you for trusting us with your service needs! We appreciate your feedback and we look forward to working with you again in the future!

April 30, 2021

I had a great experience as I purchased my vehicle, everything went smoothly and was straight forward! Appreciated working with the whole team and would highly recommend them all! More

by Sydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Hickenbottom
Apr 30, 2021 -

Toyota of Des Moines responded

Thank you for letting us know how we are doing, Sydney! We’re pleased to hear that our team took care of you and that everything went smoothly. Let us know if there is anything else you need!

April 29, 2021

I received a call from dealership telling me I had a service light on. I hadn’t even noticed. Really appreciated the attentive service. My service representative was also very polite and helpful. More

by pearsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Toyota of Des Moines responded

Thank you for leaving us this great review! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

April 29, 2021

New in town and this was myfirst visit. Appreciate being able to schedule service in a short amount of time. Everyone I came in contact was very professional. Also liked free Car wash with visit! More

by Lakergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dot was very accommodating when scheduling my appointment, David Marchant, Tom Lyons, Colton Powers
Apr 30, 2021 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Let us know if there is anything else you need!

April 28, 2021

I’m not sure what to say except I bought my first Toyota in 1997 and I’m still coming back. I guess that means your all doing a great job. Thank you Toyota More

by terrywarren55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Toyota of Des Moines responded

Thank you for this amazing review! We are so thankful for your continued service and we have certainly loved working with you. If there is anything else we can do for you please feel free to reach out!

April 27, 2021

Everyone I was in contact with was very friendly and helpful. The follow up service was excellent and all my questions are being answered. Josh Riley and Rob Hutt are a pleasure to work with. More

by Kayakiowa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Riley
Apr 28, 2021 -

Toyota of Des Moines responded

Thanks for leaving us this great review! We are happy to hear that Josh and Rob were helpful on your visit today. They will appreciate the shout out! Please let us know if there is anything else we can do for you!

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