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Toyota of Des Moines
Grimes, IA
6,861 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,861 reviews
March 22, 2025
The video of the technician doing the 5,000 mile service inspection was a nice way to see what was checked and/or needed attention. inspection was a nice way to see what was checked and/or needed attention. More
by MBFINK08
Verified CustomerEmployees Worked With
March 22, 2025
Service was on time effici'm the problem fixed. The problem got me out in a timely fashion.I will return . The problem got me out in a timely fashion.I will return . More
by JIMMYCONNIEM
Employees Worked With
March 22, 2025
I was in and out very quickly. The device department was very good and helpful The device department was very good and helpful More
by Rjweiler11
Employees Worked With
March 22, 2025
Everyone was friendly and it was a fairly quick trip. I'll probably be back. I'll probably be back. More
by LEROQUE13
Employees Worked With
March 22, 2025
Being greeted with a smile and a friendly voice is fantastic. The work was completed quickly. A great experience 😁 fantastic. The work was completed quickly. A great experience 😁 More
by CBREC58
Employees Worked With
March 21, 2025
Pick up and delivery were on time. Payment system works well. However I don’t understand after multiple requests to change the preferred phone number no one can accomplish this sim Payment system works well. However I don’t understand after multiple requests to change the preferred phone number no one can accomplish this simple task. The correct number is 515-210-5087. More
by Val
March 21, 2025
Definitely a good experience at DSM Toyota in Grimes this week. From the person scheduled my appointment, to the greater in the garage to the tech everyone was informative and friendly. I really like this week. From the person scheduled my appointment, to the greater in the garage to the tech everyone was informative and friendly. I really like the video they text showing the work they did. Free WiFi so I could work in the waiting room too. Thank you More
by Randy P
March 21, 2025
Being new to the area, this was my first time visiting this dealership for service. Chris in service was very nice and friendly. The process was very smooth and I appreciated the mechanics video describin this dealership for service. Chris in service was very nice and friendly. The process was very smooth and I appreciated the mechanics video describing the recommended work to be completed. More
by maryneal3
Employees Worked With
Chris in service
March 21, 2025
Great people we had problems with the car after the sale and they didn’t hesitate to fix the problem and make it right thanks for treating us fair and they didn’t hesitate to fix the problem and make it right thanks for treating us fair More
by HENRICHSJESSE
March 21, 2025
Efficient. Easy. Professional. Friendly. Just fantastic service I was treated like a valued customer and felt seen as a person. Easy. Professional. Friendly. Just fantastic service I was treated like a valued customer and felt seen as a person. More
by robertharveyespe
