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Toyota of Des Moines

Grimes, IA

4.7
6,998 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,998 reviews

April 03, 2021

Steve Henigan was very friendly and helpful. I did not feel any pressure. Very relaxed & easy going! He also responded right away to my inquiry and any questions that I had. More

by Teresa.furrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Toyota of Des Moines responded

That's excellent to hear. We are so glad Steve provided such an hel[pful and responsive experience for you, and we'll be sure to share this feedback with Steve and our management team. Thank you for choosing Toyota of Des Moines, and we hope to see you again.

April 03, 2021

Employees should have been more diligent in wearing masks... free car wash is kind of a joke not really very good but still free. none the less.. More

by J-Dir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback. We'll be sure to share this with our management staff so we can further raise the bar on your visits with us. Thank you for choosing Toyota of Des Moines.

April 02, 2021

Mike Lebeda is a great Service Advisor. I have worked with him for a number of years. The video by the service repair person was very informative. The person that pointed out where my car was parked w More

by Melanie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Apr 05, 2021 -

Toyota of Des Moines responded

He sure is, and we are so glad you think so as well. We'll be sure to share this amazing feedback with Mike. Thank you for continuing to choose Mike and Toyota of Des Moines for your vehicle's service. It is our pleasure to assist.

April 02, 2021

GREAT EXPERIENCE OVERALL. WE DID HAVE TO GO INTO THE ESTABLISHMENT TO BE HELPED, BUT WERE NOT BOTHERED OUTSIDE WHILE WE LOOKED. THEY HAVE KEPT IN TOUCH SINCE MY PURCHASE More

by Jenn L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Toyota of Des Moines responded

That's fantastic, and congratulations on your purchase. We are so glad your experience with us was great. Please feel free to reach out to our offices for any future vehicle services or concerns. Thank you for choosing Toyota of Des Moines and providing us with this valued feedback and rating.

April 01, 2021

We visited our daughter in Des Moines and stopped by the dealership just to check out cars. Ending up buying a 2021 Hybrid Highlander. We love it. Our experience was great and Steve Henigan was great to More

by rlharter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you purchase a 2021 Highlander Hybrid. Congratulations on your new SUV and thanks for sharing your experience with us!

April 01, 2021

The service staff is always pleasant and easy to work with. Appreciate the updates and service recommendations on my vehicle. They’re always willing to accommodate my wishes. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Toyota of Des Moines responded

Thank you for your review, Mary! We're so glad you've enjoyed working with our team during your service visit. If there's anything else we can help you with, please let us know!

April 01, 2021

Without an appointment, I drove in an emergency as my Camry was LOW on oil. (Note to Toyota; why not a dashboard light to indicate low oil level) Not only were they able to rotate tires, but I needed ne More

by wdmscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Apr 02, 2021 -

Toyota of Des Moines responded

Thank you for leaving us a review! We're so glad our team was able to help you with that light and get you in and out quickly with new brakes and rotated tires! We look forward to working with you again!

March 31, 2021

They always are very good to us when we come in to get any service. We had an 8:am appointment they took us right in. Overall very happy with Toyota of Des Moines. More

by Bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Toyota of Des Moines responded

Thank you for the review Bill! We're happy to service your vehicle. Thank you for choosing Toyota of Des Moines!

March 30, 2021

Treated me really well. Dan listened to my needs and worked with me to get me what I wanted. Painless paperwork too. This is why I keep coming back. More

by Kenta1993
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Toyota of Des Moines responded

That's what we like to hear! Dan is a great asset to our team and he will be happy to hear your kind words. We appreciate your business and continued loyalty! Thanks again for choosing Toyota of Des Moines.

March 27, 2021

Service staff was very courteous. I arrived at 12:00 noon per my appointment and was greeted promptly. Service was completed in the estimated time. More

by Steensma1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Toyota of Des Moines responded

We really appreciate your review! It's great to hear that the service team was able to get you in and out quickly. If there is anything else we can do to help you please reach out!

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