Toyota of Des Moines

Very friendly No appointment have a sequoia and highlander both serviced less than hour each keep coming back always treated fair .thanks to everyone at Toyota of d No appointment have a sequoia and highlander both serviced less than hour each keep coming back always treated fair .thanks to everyone at Toyota of des Moines More

Safe quick and efficient I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt tot I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt totally safe! More

Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion. accommodate our needs. They were on time and our car was returned to us in a timely fashion. More

History I believe that our family history proves that we like this dealership. We purchased vehicles when Immel was there and we continue to this day. I lik I believe that our family history proves that we like this dealership. We purchased vehicles when Immel was there and we continue to this day. I like the no BS approach to the deal and the Toyota name speaks for itself. The fact that we drive 2.5 hours also proves our actions. Even though my wife and I are retired I imagine we still have a few purchases left in us! More

Steve helped my husband lease his Tacoma so I sought him out to trade in my two vehicles. He was very helpful and made the process quick and painless. He found what worked best for my needs and my budget. out to trade in my two vehicles. He was very helpful and made the process quick and painless. He found what worked best for my needs and my budget. More

The first visit I had in 2016 was less than ideal. This visit made up for that by far. Everyone was amazing and went above and beyond to make my experience a great one. Thanks Dan and Brenna! visit made up for that by far. Everyone was amazing and went above and beyond to make my experience a great one. Thanks Dan and Brenna! More

End lease for New Lease Appointment was on time, met at door by Steve. Pretty much went as scheduled, it did take Toyota longer than normal to respond but with everything th Appointment was on time, met at door by Steve. Pretty much went as scheduled, it did take Toyota longer than normal to respond but with everything that was going on, understandable. Very pleasant to deal with. More

Routine maintenance and tire rotation I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. Y I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can’t beat that for customer service. More

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. More

Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More