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Toyota of Des Moines

Grimes, IA

4.7
6,744 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,744 reviews

September 15, 2019

Oil change Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m com More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know I don’t think he introduced himself
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you for letting us know how we are doing. We hope you enjoyed your time with us while we had your oil changed and look forward to working with you again to make your next visit a true 5-star experience.

September 15, 2019

Great Experience Steve & Rob made leasing my second Toyota a breeze. Form initial contact to driving off, all of HY questions and concerns were answered promptly. I lo More

by Byers Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you for the feedback, Byers. We're glad to hear Steve and Rob made your experience a breeze during your visit. Congratulations on your new Toyota and we look forward to working with you when it is time to get your new vehicle serviced.

September 14, 2019

Great experience Sale was great everything was explained very well everyone was very polite and said hi would recommend them to everyone best. experience ever t More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you Matt for the recommendation. We pride ourselves on having a sales team that is knowledgeable and experienced to help you with your Toyota purchase. We look forward to working with you for any future automotive needs.

September 14, 2019

Easiest Purchase Process EVER I am so happy I was able to work with Bryon Baker at Toyota of DSM. He helped make my purchase experience far easier than I expected it would be, desp More

by Christina R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Baker
Sep 16, 2019 -

Toyota of Des Moines responded

Thank you Christina for such a kind review. We are glad to hear Bryon was able to help you find the perfect vehicle that fit both your personal and financial needs. Congratulations on your new 2019 Toyota RAV4. We pride ourselves on having a sales team that is there for you to help you throughout the entire process. We look forward to working with you again when it is time to schedule your routine maintenance appointment.

September 12, 2019

Fantastic! Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the “Go To More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Toyota of Des Moines responded

Thank you for the review for Ian, Frank! We're glad to hear you see him as the "Go To" guy that can always provide excellent service while best accommodating your needs. Ian will greatly appreciate your positive feedback. We look forward to working with you again!

September 11, 2019

Purchase of 2019 Toyota Highlander Limited We worked with Faraz Asad on our purchase and was very satisfied with his work. He found the color and type of vehicle we wanted without being pushy. More

by dennisaudifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Asad
September 11, 2019

Purchase of a new Highlander Worked with Steve Henigan to purchase this vehicle. The experience was very easy with all involved. Would totally recommend Steve and his team! Plus t More

by PA
Recommend Dealer
Yes
Employees Worked With
September 10, 2019

salesperson The gentleman that I had for my purchase was excellent. He explained to me about the cars features and we took a ride in it so that I could get the f More

by Winnie66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, I'm not good at remembering names.
Sep 11, 2019 -

Toyota of Des Moines responded

That's great to hear! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that during your visit with us! We hope you are enjoying your new car, and we look forward to working with you again!

September 10, 2019

Service Department! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! More

by Jo Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright
Sep 11, 2019 -

Toyota of Des Moines responded

Thank you for the review, Jo Ann! We are delighted to hear that Ian always helps in giving you such a great service experience with us! We want every customer to feel comfortable and informed at every step of the service process. Thank you for your business and we look forward to seeing you again in the future!

September 10, 2019

service was great Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Sep 11, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to share your experience, Jan! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

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