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Toyota of Des Moines
Grimes, IA
4,759 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,760 reviews
January 26, 2012
Dan has outstanding customer service. He puts you at ease and does not pressure you. When my last car died, he picked me up at work to do the test drive--Dan definitely goes out of his way to take care ease and does not pressure you. When my last car died, he picked me up at work to do the test drive--Dan definitely goes out of his way to take care of you. I have never had to wait longer than an hour for Dan to return my calls. I would recommend Dan to anybody wanting to purchase a car. He was on top of the prices, the features, and even helped me qualify for some extra incentives that most dealers wouldn't have taken the time to help a customer with (the Toyota ShareAthon gave me an extra $1000 to spend). In all, I would wish for everyone to have the new car buying experience I had. More
by cfrants
Employees Worked With
Dan Corron
Helpful January 26, 2012
I contacted Steve via the internet. He responded to me very quickly with all the forms I needed to get into a new vehicle. When visiting the dealer, Steve was attentive and and accommodating. When it cam very quickly with all the forms I needed to get into a new vehicle. When visiting the dealer, Steve was attentive and and accommodating. When it came to pricing the vehicle of choice, there was very little reason to haggle over price as the initial offer was reasonable. Once the vehicle was purchased the dealership spent about 30 minutes running through the amenities on the vehicle to ensure I knew how to operate them. More
by kjfoley
January 25, 2012
I went up there numerous time looking at vehicles both for myself and a friend. All of the sales associates we dealt with were friendly and knowledgeable about the products they sell. Zach did a great for myself and a friend. All of the sales associates we dealt with were friendly and knowledgeable about the products they sell. Zach did a great job at getting me a vehicle that fit my needs and working with me on the price I was looking for. Would definitely recommend Toyota of Des Moines to anyone... More
by t60790
Employees Worked With
Zach Sayles
January 23, 2012
The dealership was very nice. They helped us out with all of our questions and showed us all the details possible. Everyone there was real nice to us. They explained everything well about my car. I would rec of our questions and showed us all the details possible. Everyone there was real nice to us. They explained everything well about my car. I would recommend this dealership to everyone. More
by raleon
Employees Worked With
Scott Hampe, Scott Hampe
January 20, 2012
GReat Customer service.. enjoyed dealing with Scott Hampe and the deliver of the vehicle.. The guy that explained everything in the car before I left with it was GREAT as well.. explained everything in the v and the deliver of the vehicle.. The guy that explained everything in the car before I left with it was GREAT as well.. explained everything in the vehicle.. would highly recommend either of them and Toy of DSM to a friend. More
by JSehman
Employees Worked With
Scott Hampe, Scott Hampe
January 20, 2012
Everyone we dealt with when leasing our Prius was fantastic. including the fellow who presented our car to us when we picked it up and the fellow who took car of our paper work. Ken is a great sales fantastic. including the fellow who presented our car to us when we picked it up and the fellow who took car of our paper work. Ken is a great salesman and were we happy to work with him. More
by cydonian
Employees Worked With
Ken Bright, Ken Bright
January 19, 2012
The people are the most friendly anywhere. There's a The people are the most friendly anywhere. There's a sense of family among them. Everybody accepted my parameters for the car I wanted and The people are the most friendly anywhere. There's a sense of family among them. Everybody accepted my parameters for the car I wanted and the price I wanted to pay. You should give my recommendation greater weight than the average buyer, because I have bought three cars from you in the last year. Henry P. Regarding #2 below, who would write the review? More
by raslavsky
Employees Worked With
Becky and mostly Terry Carenza
January 17, 2012
Great experience - Scott Hampe very easy and straightforward to deal with; recommend him highly! Did not feel any pressure, just put forward options and let me decide. straightforward to deal with; recommend him highly! Did not feel any pressure, just put forward options and let me decide. More
by wdolezal
Employees Worked With
Scott Hampe, Scott Hampe
January 13, 2012
Rob was great to work with! He made buying a new car simple and hassle free! He made himself available when was convienent for me, and he made sure I got everything I wanted in my new Prius. Thank you simple and hassle free! He made himself available when was convienent for me, and he made sure I got everything I wanted in my new Prius. Thank you Rob! More
by adentlin
January 09, 2012
Excellent Service, Friendly Staff, Good knowledge and Very Helpful. We were there to just look around the cars, and had just walked in - no appointments. But we were treated good and shown around the car Very Helpful. We were there to just look around the cars, and had just walked in - no appointments. But we were treated good and shown around the cars and we were impressed to buy one the same day. More
by kushalzone
Employees Worked With
John Lillig
