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Toyota of Des Moines
Grimes, IA
4,935 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,935 reviews
September 25, 2012
Ken continues to serve our family for years with honest service and we appreciate his knowledge and work. We will continue to suggest Ken to our friends and family as he has been a good friend to the Egge service and we appreciate his knowledge and work. We will continue to suggest Ken to our friends and family as he has been a good friend to the Eggers for many years. More
by cegger
Employees Worked With
Ken Bright
Helpful September 22, 2012
This my second time leasing a Camary from Toyota of Des Moines. I have had nothing but good friendly service with my last experience that I knew I was going to come back for a newer Camary when my first le Moines. I have had nothing but good friendly service with my last experience that I knew I was going to come back for a newer Camary when my first lease was up. I was not disapointed to find I was receiving the same great friendly service thid time. Toyota of Des Moines will be recomended to my friends. More
by meargotsinger
Employees Worked With
Scott Hampe
September 20, 2012
I was very skeptical at first. I didn't think I could get a nice cadoubt the right price, but Jeremy really insisted that he could help & I gave him a chance & I'm VERY glad that I did! I had actually gotten a nice cadoubt the right price, but Jeremy really insisted that he could help & I gave him a chance & I'm VERY glad that I did! I had actually gotten to the dealer on a Friday night when they had just closed but Jeremy stayed late (with no pay) to help us get ideas. I came back the next day tried some cars and put in an offer. That Monday, my offer was accepted & I drove home in a GREAT car the next day. If you want to get good prices & be helped by someone that cares for you & doesn't want to just sell you a car, go ask for Jeremy ) not anyone else). He worked relentlessly to get me a that I know won't break down on the highway back from school, a car that looks nice & most importantly, a car that I LOVE. Great customer service & he treats you like family. He even surprised my over-skeptical father & addressed all his Miniscule needs & concerns. 5/5 without a doubt! Go to Jeremy Pugh & you'll be really happy you did. More
by kyanne14
September 19, 2012
I had a great experience with Terry & Scott. Very friendly and answered all my questions and/or concerns.I love driving a Toyota and I will be back. friendly and answered all my questions and/or concerns.I love driving a Toyota and I will be back. More
by pjhulsing
Employees Worked With
Scott Hampe
September 18, 2012
Jeremy stopped as he was leaving after hours to make sure we didn't have any questions. I returned on Saturday and was able to purchase the vehicle I wanted. we didn't have any questions. I returned on Saturday and was able to purchase the vehicle I wanted. More
by Bennett32
September 15, 2012
Our sales experience with your company was very pleasurable, thanks to Faraz. We will be recommend your company to our family and friends. We love our Rav4 and will be purchasing our next vechile f pleasurable, thanks to Faraz. We will be recommend your company to our family and friends. We love our Rav4 and will be purchasing our next vechile from your company. More
by dcking1985
Employees Worked With
Faraz Asad
September 14, 2012
Good service. I realy appreciate the explanation from Scott about our new purchase. Also the price negotiation was without pressure and for the first time it was apleasant experience. The reason I gave Scott about our new purchase. Also the price negotiation was without pressure and for the first time it was apleasant experience. The reason I gave such a rating because the service was really great. Thanks. Rafael. More
by rnanaziashvili
Employees Worked With
Scott Hampe
September 10, 2012
Thanks for helping me out with leasing a new car. The situation I was in this couldn't have worked out better. This so far has turned out to be my best solution to my problem. Thanks again! situation I was in this couldn't have worked out better. This so far has turned out to be my best solution to my problem. Thanks again! More
by josiborg9
Employees Worked With
1
September 04, 2012
Everyone we were in contact with at Toyota of Des Moines was very helpful and friendly. They made us feel comfortable with all dealings. Thank you. was very helpful and friendly. They made us feel comfortable with all dealings. Thank you. More
by utonda
Employees Worked With
September 03, 2012
A very enjoyable experience. We like the Highlander very much. Toyota always has a good product and working with Scott and all the others at Toyota-Des Moines was not just a pleasant experience but one of much. Toyota always has a good product and working with Scott and all the others at Toyota-Des Moines was not just a pleasant experience but one of which we are glad we took advantage. More
by Brian W Turner
Employees Worked With
Scott Hampe
