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Toyota of Des Moines
Grimes, IA
4,930 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 4,930 reviews
August 27, 2012
Bob did a great job of showing me what was available. Went above what was requested to make sure I was taken care of. Provided great advice on what we were looking at. Went above what was requested to make sure I was taken care of. Provided great advice on what we were looking at. More
by abdcefg
Employees Worked With
Bob Link
Helpful August 26, 2012
From the minute we walk into the door and even after - way after we get the service that's above and beyond. Steve always spends time with us and gets us the best deal he can. Then he hands us over fina way after we get the service that's above and beyond. Steve always spends time with us and gets us the best deal he can. Then he hands us over financing which also treats us with respect and also gets us the best terms he can. Then off to the service department which also spends time explaining all aspects of the car. You are all the best. We couldn't ask for anymore. We will be back. More
by powers309
Employees Worked With
August 24, 2012
This is our third dealing with Ryan at Des Moines Toyota, and we are very comfortable with his "quick but direct, no-nonsense" way of buying a vehicle. I will continue to do business with him at every opport and we are very comfortable with his "quick but direct, no-nonsense" way of buying a vehicle. I will continue to do business with him at every opportunity. Al Clarke More
by Al Clarke
Employees Worked With
Ryan M.
August 21, 2012
Fast, friendly & knowledgeable sales staff. Was looking for a quick purchase/transaction and they kept up with me, plus I got what I wanted. Steve Henigan is a rock star in the used vehicles sales looking for a quick purchase/transaction and they kept up with me, plus I got what I wanted. Steve Henigan is a rock star in the used vehicles sales and was cognizant and accomodating of my needs in purchasing another vehicle! The people that I interacted with more closely throughout the process were all very friendly and easy to get along with. FYI, this beats hands down the negative experience I had with this same dealership about 8 - 10 years ago upon returning from Seattle. More
by kdbmmi55
Employees Worked With
August 21, 2012
Great experience, everyone was very helpful and I am very happy with my new vehicle! This is the fifth car my family has bought at toyota of DM and we love you guys. happy with my new vehicle! This is the fifth car my family has bought at toyota of DM and we love you guys. More
by megisu12
Employees Worked With
Julie Einck
August 17, 2012
I really like Jo and would send friends and family to make a purchase thru her. She made an exra effort all the way around. I am thankful that my husband spoke to her first and kept her as the salespers make a purchase thru her. She made an exra effort all the way around. I am thankful that my husband spoke to her first and kept her as the salesperson. I was pretty nervous as this was my first car I have ever purchased and decided to get exactly what I wanted. Jo is very good at listening and picking up at what a person would like in a car. Karen More
by Karen Kisgen
August 15, 2012
This was a good experience ovderall. Scott was very helpful. The car could have been cleaned up a little better. There were a few stains on the seats that could have been removed and spots from the w helpful. The car could have been cleaned up a little better. There were a few stains on the seats that could have been removed and spots from the washing on the outside that we picked off. More
by sue ortale
Employees Worked With
Scott Hampe, Scott Hampe
August 07, 2012
Brandon was very helpful when we arrived at the showroom. We were only there to look at vehicles, but ended up finding exactly what I wanted in a used Venza! The person who explained the various features We were only there to look at vehicles, but ended up finding exactly what I wanted in a used Venza! The person who explained the various features (I believe his name was Joe) was the same person we had when we purchased a new Prius last year. He is extremely helpful and friendly and took the time to make sure I understood things before leaving the service area. More
by Libbylou2
August 02, 2012
Great product, great sales staff, great folks who explained the bells & whistles on our new Avalon. A welcoming feeling the moment we arrived in the sales room. The ride in the Avalon is like float explained the bells & whistles on our new Avalon. A welcoming feeling the moment we arrived in the sales room. The ride in the Avalon is like floating on a cloud. How could I not give this dealership a GREAT rating? More
by reduffy
Employees Worked With
Scott Hampe, Scott Hampe
