Toyota of Des Moines

I had an excellent experience at Toyota of Des Moines and would highly recommend the dealership to others. Scott and Larry were very accomodating and made my experience stress free. Joe (don't know his las would highly recommend the dealership to others. Scott and Larry were very accomodating and made my experience stress free. Joe (don't know his last name) was great in explaining the controls and "bells and whistles" on my new car. Thank you for a wonderful experience. More

My wife and I appreciated Steve's expertise and honesty. We looked at a few cars, new and used, before we made our decision to buy a new Rav 4. We really like the new car and the entire transaction, with t We looked at a few cars, new and used, before we made our decision to buy a new Rav 4. We really like the new car and the entire transaction, with trade-in, was painless. We are also looking for a good used car for our daughter and Steve has been very helpful. He has contacted us whenever a possible "used" vehicle comes into the dealership for our review. He is also helping us "screen" vehicles that we have found on autotrader.com. We will be repeat buyers and recommend others to Toyota of Des Moines. More

We were just looking to buy a different truck and was looking around when we met William Godwin at the dealership. He was a really big help on things that we were looking for. When the time came to get t looking around when we met William Godwin at the dealership. He was a really big help on things that we were looking for. When the time came to get the truck,he did what he said he was going to do. I would tell others to go to the dealership and deal with William Godwin. More

Steve was very, very freindly and knowledgable about the vehicles we looked at. The Scion we bought was high priced but Steve really can't control that. Keep up the awesome customer service Steve. If I had vehicles we looked at. The Scion we bought was high priced but Steve really can't control that. Keep up the awesome customer service Steve. If I had a Toyota of Des Moines...Steve's Definately a keeper. Willard Lancaster More

Steve showed through me number of cars and their deals. I did not have real intentions to buy the car right away but I am glad I met Steve. I really needed the car but was not able to decide which to choose did not have real intentions to buy the car right away but I am glad I met Steve. I really needed the car but was not able to decide which to choose and he helped me find and finalize one. I am very happy with my car and I believe even if I upgrade, it will for sure be Toyota again. More

No surprises !!!! Everything was as promised. Every No surprises !!!! Everything was as promised. Every service employee made us feel like we were old friends. A special thanks to Scott Je No surprises !!!! Everything was as promised. Every service employee made us feel like we were old friends. A special thanks to Scott Jenkins for his work and patience with us northerners !!! The trade quote was adhered to...The condition of our purchase vehicle was accurate. More

A.J. Shindler was AWESOME, worked with me via phone for about 2 weeks, KEPT ALL OF HIS PROMISES TO ME!! Most dealerships tell you what you WANT TO HEAR, then when you get there it is totally different. I about 2 weeks, KEPT ALL OF HIS PROMISES TO ME!! Most dealerships tell you what you WANT TO HEAR, then when you get there it is totally different. I was amazed at the one difference...the end, when you get your vehicle detailed it is parked in a warm garage, there is a person who actually goes over everything in the car so you don't drive off not knowing, fumbling around to make things work. This is my 3rd NEW CAR purchase and THE FIRST TIME the keys weren't thrown to me and a goodbye! This aspect of how Toyota does this is a valuable asset to the purchase experience. A.J. Shindler was: Patient, kind, always prompt at answering my on going phone contacts, very professional while being down to earth (A rare combination), made the numbers work out as I specified and not a penny beyond! A.J. was very well dressed, well spoken, and courteous...always! He did provide me 100R% high quality salesmanship! Christine Young Dion More

I was looking for a pickup or suv so I got on the internet and was checking out all the deaerships and came across toyota of Des Moines and seen a 2001 explorer that I thought might be in my payment internet and was checking out all the deaerships and came across toyota of Des Moines and seen a 2001 explorer that I thought might be in my payment range, I emailed Tom and realy didnt think I could afford the payments but Tom insured me he thought I could be in the range we spoke about,Tom said come in and look at it so my wife and I came in the next day and Tom was not in so he let me test drive it I believe on monday I fell in love with it and we did some paper work on it and I called Vince on tuesday and said we were approved and got a better rate then the night before putting us where we needed to be, We came in about 645pm and sigbed the paper work with the finance department and drove my suv that night. I also traded my 95 ranger in that had 211833 miles on it which was very centamental to me because I bought it from my father who recently passed away in august and they gave me a very very good price for it not knowing how much the truck meant to me.But I am vey happy with my new explorer andcould not be any happier, thank you vey much Tom Vince and Toyota of Des Moines, Thabk you Steve Sloan More

i love my new car. i will be happy with the free servicing i will receive including the road side service if i run into trouble. steve gave me a very extensive look at all things under the hood, in servicing i will receive including the road side service if i run into trouble. steve gave me a very extensive look at all things under the hood, in the trunk and inside the car. his cool was awesome when i made a very bad mistake while on my test drive. after the sale finalization and before driving away with my new "peace of mind" all of the dash components were gone over thoroughly with me. thank you for the good experience. More

I used CarBargains.com to negotiate with 10 dealers in central Iowa to find the best price on a 2011 Highlander SE AWD. Based on research I had done, I received the best price available within $100 in ou central Iowa to find the best price on a 2011 Highlander SE AWD. Based on research I had done, I received the best price available within $100 in our area for recent sales. Toyota of Des Moines had the best quote bid. (The highest bid was over $800 higher) I called the dealership on a Wednesday to inquire that they still had the exact Highlander we wanted. Scott Jenkins worked with me on the deal. Scott called back a short time later and indicated they did and we confirmed the CarBargains.com price over the phone then. He was very professional, polite and easy to work with. We setup a time on Friday to look at the vehicle and test drive it. Scott offered us what CarBargains indicated our trade-in was worth - no haggling or hassle. We then set an appointment on Saturday afternoon to pick up the Highlander. Larry Middleton in finance was helpful, too. He was able to locate us a loan at a lower rate than the rock bottom credit union offer we had - plus we got to keep the rebate! Scott gave us a tour of the dealership and answered all our questions. This was the best car buying experience ever! We love our new Highlander and look forward to receiving more great service from Toyota of Des Moines! More