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Toyota of Des Moines

Grimes, IA

4.7
7,166 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,166 reviews

June 21, 2019

Pleasant no pressure experience The salesman was easy to work with with no high pressure. The financing went smoothly and quickly. Overall it was a pleasant experience and would pu More

by Thebite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Petrowsky, Marcy Davis
Jun 24, 2019 -

Toyota of Des Moines responded

Thank you for leaving such a great review. We are glad to hear our sales team did a great job of making sure your experience was pleasant and relaxing. We definitely look forward to seeing you stop back in and purchasing your next vehicle here and helping you with any service needs you may have in the future!

June 20, 2019

Excellent service department Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online More

by JDO3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Toyota of Des Moines responded

Thank you for the review and your continued business! It's great to hear that you enjoy the overall service experience we're able to provide and we look forward to working with you again.

June 18, 2019

Excellent, Totally using dealer again! Great service. Our sales man wasn't pushy. Didn't ask for a phone number or contact info at our first visit. I knew he wouldn't be pushy like a lot of More

by Bhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Bright
Jun 19, 2019 -

Toyota of Des Moines responded

Thank you for the review! We are glad to hear about your positive shopping experience and satisfaction with your new car.

June 17, 2019

Amazing I had an amazing experience! Roland was my rep and he was absolutely amazing. Even between a family emergency he was still able to complete my sale an More

by Yeishalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Pappoe
Jun 19, 2019 -

Toyota of Des Moines responded

We are so glad to hear you had an amazing experience with us at Toyota of Des Moines when purchasing your vehicle. We always want to make sure we keep the customer in the center of our business to make your experience the best from the time you step in, all the way to the final steps of financing. We appreciate you stopping in and look forward to seeing you for your next automotive need!

June 15, 2019

Excellent Service Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. More

by Toyota service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie
Jun 17, 2019 -

Toyota of Des Moines responded

Thank you for letting us know your thoughts! We strive to go above and beyond for each visit and love knowing that we have succeeded!

June 14, 2019

Excellence rules here! From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my c More

by Farmers*Daughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
Jun 17, 2019 -

Toyota of Des Moines responded

Wow! Thank you so much for your continued dedication to us and Ian! We really appreciate reading the feedback and look forward to working with you again in the future!

June 13, 2019

Love our Avalon We have leased numerous style vehicles from Toyota and fell in love with the Avalon. Thank you Scott once again. Purchased with ease and the reassu More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Jun 14, 2019 -

Toyota of Des Moines responded

Thank you for letting us know how we are doing, Larry! Congratulations on the new Avalon. We're glad you are enjoying your new vehicle. See you down the road for any future tune-up needs you may have!

June 13, 2019

Everything was fine as it always is. However. I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought s More

by AndyIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall Service technician's name
Jun 14, 2019 -

Toyota of Des Moines responded

We truly appreciate your business as well as your feedback, Andy. We regret to hear you were not satisfied with this warranty discrepancy. Feel free to reach out to us if you have any further questions. We hope for an opportunity to work with you again!

June 12, 2019

Purchase of new Toyota Camry Reasonable deal on purchase price and amount allowed for trade in. Excellent service when brought car back to add items purchased with car. Service More

by Happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
Jun 14, 2019 -

Toyota of Des Moines responded

We are glad to hear you are enjoying your Camry. It's always great to hear when we can provide a great service for our customers in a timely fashion. Come back and visit us for any future automotive needs!

June 07, 2019

Trusted experience I trusted Steve Henigan with the information he gave me. I did not feel pressured at all. Was able to find what I was looking for and am very happy. More

by Bjpike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
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